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Murray Tead
Murray Tead, BMW Parts Advisor, Karl Knauz BMW
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Murray Tead

BMW Parts Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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1 Review of Murray Tead

September 28, 2017

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"CPO 2017 X1 xDrive - fully loaded and over 20% off MSRP!!"

- Brian J

We were shopping for a X1 xDrive. An autobytel.com email linked us to a CPO 2017 X1 xDrive at Knauz BMW. I called Knauz from out of state and client advisor Brock Gordon took my call. I bought the car less than 24 hours later sight-unseen using Brock Gordon as my eyes-and-ears to give the car the thorough white glove inspection inside and out. Upon arrival at the dealership to take delivery, all was as stated and promised; no surprises. Vehicle was as advertised (non-smoker, one owner, Carfax provided) and as shown in all photos posted online. Brock Gordon was excellent through the entire process; patient, informative, honest, thorough, attentive, and completely understood our concerns making a huge purchase sight-unseen from out-of-state with a dealership and personnel that we have never visited before. It could not have gone any smoother or better. Brock, and all the staff at Knauz BMW were great. Nice dealership and people. Would recommend to all looking for a relaxed, comfortable, no-pressure atmosphere to 'kick the tires' or make your BMW purchase.

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Other Employees Tagged: Brock Gordon, Doug Kamp

Oct 02, 2017

Karl Knauz BMW responded

Wow! What a great story! We love hearing about great experiences just like yours, we are so happy that we were able to assist you in purchasing your dream car! Thank you again for your kind words and awesome review. Happy Driving!

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