I had my oil change and brake fluid service done today.
She was very friendly, professional, and helpful throughout the process. After the service, she clearly explained my service plan and patiently answe
She was very friendly, professional, and helpful throughout the process. After the service, she clearly explained my service plan and patiently answered all my questions. I’d love to have her handle my next service as well.
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by Zoe
Service Price Transparency
My Phan was great to work with; attentive, knowledgable,
personable and friendly. I would hope to have her as my advisor for future visits!
personable and friendly. I would hope to have her as my advisor for future visits!
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by kristenseverson
Service Price Transparency
Oct 13, 2025 -
Herb Chambers BMW of Sudbury responded
Kristen, thank you for sharing your feedback about My! We are happy to hear she went above and beyond to deliver such an exceptional experience. We look forward to working with you again at Herb Chambers BMW of Sudbury.
Scott, the greeter is friendly, very helpful and
knowledgable. My Pham was outstanding in the speed of her responses, her quick grasp of the issues and attentiveness to my needs. There has been a ch
knowledgable. My Pham was outstanding in the speed of her responses, her quick grasp of the issues and attentiveness to my needs. There has been a change in this dealership over the past six months. Everyone seems on board with service to the customer. There is a friendliness, not just from isolated employees, that has spread throughout the entire dealership. I have been very impressed. Mike Miskin
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by MikeM
Service Price Transparency
Other Employees Tagged:
Scott
Oct 03, 2025 -
Herb Chambers BMW of Sudbury responded
Mike, it's great to hear that you have been impressed by our team! Thank you for choosing our dealership and for sharing your experience with Scott and My. See you next time at Herb Chambers BMW of Sudbury!
Herb Chambers BMW of Sudbury provides outstanding
service! Al, the Director of Services, is always professional, attentive, and makes sure customers are well taken care of. He connected me with My, m
service! Al, the Director of Services, is always professional, attentive, and makes sure customers are well taken care of. He connected me with My, my service advisor, who went above and beyond to make sure the tire replacement on my 2024 BMW X3 was smooth and stress-free. I’m truly grateful to both Al and My for their exceptional service and dedication—they make the experience second to none!
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by AG
Service Price Transparency
Sep 12, 2025 -
Herb Chambers BMW of Sudbury responded
AG, thank you for your positive feedback about Al and My! We're delighted they provided exceptional service and made your tire replacement experience smooth. We truly value your business and hope to see you again at Herb Chambers BMW of Sudbury!
A pleasurable experience, detailed assessment, correct
service and points of interest for future service. Always a pleasure talking to the service advisor.
service and points of interest for future service. Always a pleasure talking to the service advisor.
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by Sblake24
Service Price Transparency
Sep 05, 2025 -
Herb Chambers BMW of Sudbury responded
Thank you for sharing your five-star review of our service team! We are pleased to hear you enjoyed your experience with Herb Chambers BMW of Sudbury. See you next time!
Outstanding service!
Friendly, knowledgeable staff, quick turnaround, and honest recommendations. My vehicle was well taken care of. I’ll definitely return for future mai
Friendly, knowledgeable staff, quick turnaround, and honest recommendations. My vehicle was well taken care of. I’ll definitely return for future maintenance needs.
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by Igorshevchuk
Aug 26, 2025 -
Herb Chambers BMW of Sudbury responded
Igor, it's fantastic to hear you had a seamless experience at Herb Chambers BMW of Sudbury! We look forward to helping you with future maintenance needs. Safe travels!
My (Mee) went above and beyond to help me get my car
serviced. It needed more work than I had planned and she made sure it got done. She was professional, capable and met all my expectations with a smil
serviced. It needed more work than I had planned and she made sure it got done. She was professional, capable and met all my expectations with a smile by going the extra mile!
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by hrust52
Service Price Transparency
Aug 21, 2025 -
Herb Chambers BMW of Sudbury responded
We’re so happy to hear My made sure you & your vehicle were well taken care of! Thank you for choosing Herb Chambers BMW of Sudbury and for sharing your experience. We look forward to seeing you next time!
Aug 21, 2025 -
Herb Chambers BMW of Sudbury responded
We’re so happy to hear My made sure you & your vehicle were well taken care of! Thank you for choosing Herb Chambers BMW of Sudbury and for sharing your experience. We look forward to seeing you next time!
customer services rep was excellent and went the extra
step to help me - came out to car to insure system was fixed
step to help me - came out to car to insure system was fixed
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by john.narkiewicz
Service Price Transparency
Jun 26, 2025 -
Herb Chambers BMW of Sudbury responded
John, we're delighted to hear that our team went above and beyond to ensure everything was taken care of. Thanks for sharing your experience with us and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers BMW of Sudbury
My was of great assistance and made the experience
effortless She went the extra mile to answer my questions
effortless She went the extra mile to answer my questions
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by Nancy
Service Price Transparency
Jun 19, 2025 -
Herb Chambers BMW of Sudbury responded
Nancy, we're delighted to hear that My provided such excellent assistance at Herb Chambers BMW of Sudbury. Thank you for sharing your experience with us!
Very happy with service and attention to detail.
I have been using this dealership for several years and had no reason to complain; highly recommended
I have been using this dealership for several years and had no reason to complain; highly recommended
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by RCarvalho
Service Price Transparency
Jun 13, 2025 -
Herb Chambers BMW of Sudbury responded
RCarvalho, thank you for your continued trust in Herb Chambers BMW of Sudbury! We're delighted to hear that our service and attention to detail have consistently met your expectations. Your recommendation means a lot to us!
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