Michael Albertian
Michael Albertian at Herb Chambers BMW of Sudbury
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Michael Albertian

Service Director

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Michael Albertian

May 02, 2024

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Employee Rating

The Championship Team of Service @ BMW of Sudbury. The newly renovated facility only enhances the experience for customers who elect to wait on their vehicle. More

by NASDAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yordanys Perez

May 02, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know you enjoyed your experience at our newly renovated facility here at Herb Chambers BMW of Sudbury. Thanks for the positive feedback and we look forward to serving you again in the future!

January 06, 2024

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Employee Rating

My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More

by steffyrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Herb Chambers BMW of Sudbury responded

Hi Steffy! It's fantastic to know that Eddie provided you with such detailed and helpful service at Herb Chambers BMW of Sudbury. We're here for any future needs - thanks for the review!

December 28, 2023

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Employee Rating

Spectacular from start to finish. Kept fully informed. Service dept was exceptional. Timely and efficient More

by Miike Barnicle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Ewen

Jan 03, 2024

Herb Chambers BMW of Sudbury responded

Thank you for the 5-star rating! We're delighted to know you had a spectacular experience with our service department at Herb Chambers BMW of Sudbury. We look forward to serving you again! Have a great ride!

December 09, 2023

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Employee Rating

I bought my previous BMW here , went very well, came back for my next car and I would not go back again, miss lead by managers Chris and Mike, could not get me out of the door fast enough, did not teach me More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Michael Walsh Jr. , Jamie, who is no longer there was a nice kid, did his best to make things right.

Dec 11, 2023

Herb Chambers BMW of Sudbury responded

Andy, I'm sorry to read about your recent experience. We strive for excellent customer service and it sounds like we fell short during your visit. It's important that our customers feel valued and informed about their purchases, so I'd appreciate the opportunity to discuss this further with you if possible. Please reach out at a time that suits you best - Thank you, Sean King - General Manager - sking@herbchambers.com

November 05, 2023

Dealership Rating
Employee Rating

Great people, and service. Always getting my car back clean, unlike some other BMW dealers who leave the mats and side door sills in dirt. More

by Mehmet Kocaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oulay Inthaphone, Ray Hovsepian, Courtney Domeij, Edward Painter , I believe David, person who took my car in. 5 start for his customer relation.

Nov 06, 2023

Herb Chambers BMW of Sudbury responded

Hi Mehmet! We're glad to know that you've had a positive experience with our team at Herb Chambers BMW of Sudbury. We always aim for top-notch service and cleanliness! Thanks for your review.

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