Richard Fox
Richard Fox at Mercedes-Benz of Portland
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Richard Fox

General Manager

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Richard Fox

May 04, 2023

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Employee Rating

Your entire service and sales dept needs to be fired! I was asked to perform sexual services in lieu of payment More

by DNG0
Price Transparency
Workmanship
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Recommend Dealer
No

April 22, 2023

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The best experience I ever had at a car dealership! Everyone there was fantastic and they all treated me like I was family. Duncan Ostrander was so amazing! I also have to mention the best finance mana More

by VWWAGS
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Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Duncan Ostrander

Apr 28, 2023

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team! Rich, Duncan and Mylee are more than happy to have provided you with a positively memorable experience. Until your next visit, safe travels!

April 10, 2023

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It was a pleasure working with Mylee, she is very professional but also very friendly! More

by RICKSAUNDERS68
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Recommend Dealer
Yes
Apr 28, 2023

Mercedes-Benz of Portland responded

Hey Rick, thank you for taking the time to review your experience with our team member, Mylee. We are happy to see she provided you with professional and friendly service. Should any additional automotive needs arise, please continue to keep Mylee and Mercedes-Benz of Portland in mind.

March 15, 2023

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The dealership needs to start having more aftermarket insurance requires and more product for aftermarket cars for older cars. That would make the D this s*** better rather than just having it just for t More

by DONSHERMANSA
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Recommend Dealer
Yes
Mar 22, 2023

Mercedes-Benz of Portland responded

Thank you for this candid feedback. I’m sorry to know our team had no after-market parts or warranties available for your specific vehicle, and can certainly understand the frustration this might cause. To better understand your needs, I’d like to encourage you to give me a call using the contact below. I hope to see how we might be able to assist you further. 503-525-6241 Duncan Ostrander Sales Manager

March 14, 2023

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Great customer service and support. Over delivered on what they said they would do. Great job More

by HODGESCRE
Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 14, 2023

Mercedes-Benz of Portland responded

Thank you for not only choosing to work with our team, but for taking the time to review your visit afterwards! We are happy to have over delivered on our original promise to you, and hope that you will be returning to Mercedes-Benz of Portland for any future automotive needs.

March 05, 2023

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Employee Rating

The dealership is OK it's not the dealership. It's the individuals that work at the dealership like the details shop. The details shot don't do a too good of the job detailing the cars every time More

by DONSHERMANSA
Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

March 05, 2023

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Outstanding team effort from sales, management, financing and the service team who had to reset a system upon delivery. The entire team worked together to close a deal with me based on my impulse purchase. More

by LOU18
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2023

Mercedes-Benz of Portland responded

We are happy to have helped make your purchase go smoothly and efficiently, Lou! Thank you for taking the time to recognize the efforts made by our team. We hope to work with you again down the road.

Mar 07, 2023

LOU18 responded

My pleasure. I will say one more thing...not quite so positive and certainly not intended for public consumption...I am astounded that a customer would purchase a $150,000 electric vehicle and not be provided with a cable with which to charge it. I am dumbfounded by that fact and have not yet committed to purchase a cable so I can charge the vehicle at home.

January 06, 2023

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Employee Rating

I’ve purchased 6 Mercedes from this dealership. It’s fun to go there because of the positive atmosphere. Kenny Levias is my salesman. He’s tops More

by Cindy Ludwig
Purchase Time
Recommend Dealer
Yes
Jan 09, 2023

Mercedes-Benz of Portland responded

Hi Cindy, it is great to see the feedback you have shared for our team! We truly appreciate your loyalty to us here at Mercedes-Benz of Portland, and look forward to each of your visits with us. We will be sure to share your kind comments with Kenny, and hope to see you again soon!

July 02, 2022

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Nate is an extremely knowledgeable and helpful salesperson. Mylee made the finance process effortless and quick. Overall I had an exceptional experience working with the team at Mercedes Benz of P More

by MEREDITH L
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Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 06, 2022

Mercedes-Benz of Portland responded

Hi Meredeth, we are thrilled to hear you found your car buying experience with our team to be exceptional. Having you here at Mercedes-Benz of Portland was our pleasure and we hope to do it again soon.

June 19, 2022

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Employee Rating

Great dealership thanks to Richard Fox and his staff. After I purchased the EQS I had problems with the app and the public charging. They went the extra mile to make sure it was working. More

by LEONARD7
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari , Ryan and Andrew

Jun 20, 2022

Mercedes-Benz of Portland responded

We hope you are enjoying your EQS and thank you for trusting the team to make sure everything was working properly for you. We appreciate your business and have a great day from everyone here at Mercedes-Benz of Portland.

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