Richard Fox

Awesome experience from beginning to end! Excellent customer service with every interaction!! Love my mercedes!!! Excellent customer service with every interaction!! Love my mercedes!!! More

by LAYLA Verified Customer Verified Customer

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Worst customer service ever, I was over charged for the repair and I was harassed to return the loaner car. They even wanted to come to my job to get the loaner. repair and I was harassed to return the loaner car. They even wanted to come to my job to get the loaner. More

by Koko Verified Customer Verified Customer

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Andy provided great service. I was in and out the same day! Great work Andy! I was in and out the same day! Great work Andy! More

by BRANDON.GODBEY Verified Customer Verified Customer

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They were there for me for any questions and concerns They were very nice, accomodating, good costumer service,very professional and did a good job. They were very nice, accomodating, good costumer service,very professional and did a good job. More

by Rosalinda B. Verified Customer Verified Customer

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Fabulous customer service! Went above expectations to deliver my car before I left town! Exceptional Went above expectations to deliver my car before I left town! Exceptional More

by repp7625 Verified Customer Verified Customer

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This is my 4th time working with Dale, he’s simply the best. Mercedes Benz of Portland has great employees, selection and location. best. Mercedes Benz of Portland has great employees, selection and location. More

by MissWhitney Verified Customer Verified Customer

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Samuel Kim was awesome with me. The entire staff was amazing. Loved my experience at portland Mercedes 1 The entire staff was amazing. Loved my experience at portland Mercedes 1 More

by AVALONPEAR Verified Customer Verified Customer

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Great experience working with them I will be returning as a customer. Samuel was fantastic. a customer. Samuel was fantastic. More

by peterlettmusic Verified Customer Verified Customer

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Andrew helped me got a vehicle for my company on time. We did test drive also. And he did text and followed up We did test drive also. And he did text and followed up More

by HTYROGER Verified Customer Verified Customer

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I had an incredibly frustrating encounter with Mercedes of Portland, a car dealership. They sold me a vehicle that necessitated a VIN verification and smog check, which are typically the dealer's responsib of Portland, a car dealership. They sold me a vehicle that necessitated a VIN verification and smog check, which are typically the dealer's responsibilities. Shockingly, it took them a staggering 8 months to pay the DMV, resulting in the DMV reaching out to me regarding the delayed payment. This behavior is in direct violation of the law for a dealer. To compound the situation, I was repeatedly pulled over by law enforcement during this time due to the absence of license plates on the car. The salespeople at Mercedes of Portland consistently made empty promises to reimburse me and failed to uphold our agreed-upon terms. I wholeheartedly caution against purchasing a vehicle from this dealer. They are deceitful individuals who have orchestrated the most abysmal car buying experience I have ever endured. It is disheartening that even a dealership affiliated with the esteemed Mercedes name would partake in such unscrupulous practices. I firmly hold Nickolas Kalantari accountable for this nightmarish ordeal, and I believe he has taken no action to assist or rectify the situation. More

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