Myron Dixon | Page 7

It’s incredibly disappointing that after purchasing a $95,000 vehicle from your dealership, I've had to deal with such poor service. It's been six months, and not only do I still not have a clear explana $95,000 vehicle from your dealership, I've had to deal with such poor service. It's been six months, and not only do I still not have a clear explanation about where my prepaid maintenance package money is, but I've also been met with silence after raising my concerns. The lack of communication and accountability is unacceptable, especially for a high-ticket purchase like this. It’s beyond frustrating to see a dealership of your reputation treat its customers with such disregard. How can you offer these products when you can’t even provide basic transparency or track your transactions properly? This experience has severely damaged my trust in your dealership. More

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The customer care we received was outstanding. Hicham found our perfect vehicle. Lily taught us the specific features of our SUV and Kayle walked us through all that the service center had to offe Hicham found our perfect vehicle. Lily taught us the specific features of our SUV and Kayle walked us through all that the service center had to offer. Myron helped us finalize our purchase. The general manager,Pace, was there with a congratulatory handshake. Top notch throughout the entire process. More

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superb from entering the door to driving off the lot. everyone was 1st class. Carlos Fuentes was the salesperson i worked with and he set the standard. very helpful and knowledgeable. place was modern, c everyone was 1st class. Carlos Fuentes was the salesperson i worked with and he set the standard. very helpful and knowledgeable. place was modern, clean and upscale. More

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Excellent service from Adam. They also explained everything in detail regarding the car purchase. I live in another city and it was like I was there physically for the car purcha They also explained everything in detail regarding the car purchase. I live in another city and it was like I was there physically for the car purchase. This will be my first Mercedes but I plan to buy again and will look at Mercedes of Georgetown. Thanks for your service! More

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Out of State buyers, Brandon is your man! He made our purchase easy and seamless from the start until we drove away in our new GLC300. Everyone we dealt with at the dealership was very frien He made our purchase easy and seamless from the start until we drove away in our new GLC300. Everyone we dealt with at the dealership was very friendly, professional and knowledgeable. We’ll be headed back to Texas for our next car as well. More

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This is our 4th car leased from Mercedes of Georgetown & by far the best we’ve been treated. Our sales reps Ben & Brandon were very knowledgeable, kind, respectful, & attentive. The dealership itself is a g by far the best we’ve been treated. Our sales reps Ben & Brandon were very knowledgeable, kind, respectful, & attentive. The dealership itself is a great place to transact for a car. Very nice facility. Service department has always been great. More

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Very friendly and informative sales people. They were quite helpful in my ordering a new SUV. When it arrived, the purchase went very smoothly. They were quite helpful in my ordering a new SUV. When it arrived, the purchase went very smoothly. More

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Very accurate and professional assistance , thank you for everything , the car I bought there looks amazing and I like to drive it ! everything , the car I bought there looks amazing and I like to drive it ! More

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Benjamin Tait was wonderful to work with. We had a fast and seamless transaction. We would recommend this dealership to everyone needing to work with a quality group of people. We had a fast and seamless transaction. We would recommend this dealership to everyone needing to work with a quality group of people. More

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First I want to say this GLC 300 is an amazing car. Also, the people that works at Georgetown Mercedes dealership are awesome. A big shot out to Jeffrey Midence our sales consultant, he did a super job Also, the people that works at Georgetown Mercedes dealership are awesome. A big shot out to Jeffrey Midence our sales consultant, he did a super job making sure we were informed about everything from the time we order until the moment we purchased it. Very friendly and professional. More

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