NICK MANCUSO

We are on our fourth car with RW Kia. All we ever hear is, "leave a review...we would love a review...here are the answers that will help us in your review." Well, after many reviews, her All we ever hear is, "leave a review...we would love a review...here are the answers that will help us in your review." Well, after many reviews, here is a legit complaint. We brought low tire pressure to the attention of the service department and they dismissed it. On the next scheduled oil change, we again brought it to their attention. Instead of looking, they rotated the tire to another location and said there was nothing. Yesterday, at the scheduled oil change, guess what, they brought to our attention a slow leave/small hole in the tire. As a result, we asked them to plug it and we were denied that service. In addition, they were dismissive and stated that those "tires are know for that." I am really miffed at this approach to service and safety. So, this review is a one star for many reasons. Let's hope they treat the next return customer better. More

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excellent service, no complaints, well within what I was expecting as a service for my vehicle. expecting as a service for my vehicle. More

by thecharles.chin Verified Customer Verified Customer

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Great facility and courteous, friendly staff. Fast efficient service. Not pushy or demanding. Take care of the customer needs. Fast efficient service. Not pushy or demanding. Take care of the customer needs. More

by FORESBRR Verified Customer Verified Customer

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They completed the work needed and I have no concerns about the work. Everything was reset about the work. Everything was reset More

by FINDEASTTNREALESTATE Verified Customer Verified Customer

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Rusty Wallace Kia has provided excellent service each time our vehicle has been brought in. The staff are friendly and helpful. time our vehicle has been brought in. The staff are friendly and helpful. More

by nancyjohnson1965 Verified Customer Verified Customer

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This visit was quick, only there one hour for recall check. Much better than last time I was there! check. Much better than last time I was there! More

by CINDYADAMS865 Verified Customer Verified Customer

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Fast reliable service with a great comfortable waiting room. Easy to schedule. An appointment. I'd asked reliable service room. Easy to schedule. An appointment. I'd asked reliable service More

by tomturner22 Verified Customer Verified Customer

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The sales people are not overly pushy though the service department is always a wait to get into department is always a wait to get into More

by HEATHERLEWRIGHT Verified Customer Verified Customer

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Service and labor fees are too high and forcing people to go elsewhere. For their repairs go elsewhere. For their repairs More

by lisaw175 Verified Customer Verified Customer

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Great customer service and a wonderful waiting area. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. More

by PETALPUSHER11 Verified Customer Verified Customer

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