"They do what it takes."
We showed up late, and the salesman still helped us out with numerous test drives and got our paper work underway before the holiday weekend. He got us exactly what we needed with no fuss.
Nick Wade provided our family with excellent and thorough support as we investigated our Subaru purchase. He was knowledgeable, customer led, thorough, and efficient. We look forward to many years with our Forester.
"Used 2017 Outback"
I had a positive experience with Service in the past. I was very impressed three years ago when shopping for a used car. Did not purchase at that time.
Saw an online add for an Outback model on a Saturday morning. Stopped in at 11am and met Nick Wade. He had me in the car and out the door buy around 2:30pm. No high pressure. Explained the protection as a Certified Used Subaru. Also, purchased one of the extended warranty plans.
"Such a great experience!"
This place was wonderful. Nick was so helpful and knowledgeable, I left feeling like I really knew a lot about my new car. He took the time to make sure our questions were answered and I knew how everything worked. Everybody there was very personable and kind, we felt very comfortable here. And I absolutely love my new Subaru!!!! Thanks Nick!
"Quick and Easy Vehicle Purchase"
I was looking to buy a Forester for a company vehicle quickly. I went on-line Monday to look at your options and did a live chat to give my info. Danny called me that same day, got my requirements and had emailed me a couple options to review by the end of the day. On Tuesday, I asked him for his best out-the-door price for one of the options for a cash purchase. He got me a quote quickly and deal was made by the end of the day. I went in on Wednesday to pick up the vehicle and met with Nick (it was Danny's day off) who quickly got the necessary docs from me and reviewed the vehicle delivery checklist with me (it went fast since I personally own 2 Legacys!). Then the business manager Max quickly had me review and sign all the necessary docs for purchase and the Forester was waiting for me to drive away - all done in less than an hour! That is exactly how I wanted the purchase to go - thanks to the whole team at Tom Wood Subaru!
"This was the best car buying exprience that I have ever had."
I started my car buying process, by a phone call. The first, and only person I spoke with was Nick Wade.
I had a lot of questions.
He answered my question,
looked at a couple of cars, that I had see on the internet.
I called about 4 times. Each time he took the time and didn't
hurry me. We made the appointment to come up and look at the cars.
I purchased the first car that he showed me. He was so nice and completely professional.
I will keep my Subaru forever. I have already recommended Tom Wood to everyone I have spoken to.
Now, if the service department is as good. You have a customer for life.
Jean and Bob Farthing
Other Employees Tagged:
"Great used car buying experience"
We needed an inexpensive and reliable car for our son. We found one, online at Tom Wood Subaru. Upon arriving at the dealership, we were greeted by Nick Wade who knew exactly what car we were interested in. He did not pressure us in any way and made for a great buying experience. It was probably the easiest and smoothest car purchase we ever made.
"Thanks Tom Wood for hiring car enthusiasts!"
I have never known car dealers to hire salesman/employees that are truly passionate about the cars and brands they represent. I have wanted a Subaru STI since I was ten years old, so talking to a salesman that knew the "gist" of Subaru's flagship sports-car wasn't going to do me much good. Luckily, my wife and I dealt with Nick Wade from the beginning in regards to my STI purchase. Nick owns an STI himself and was able to answer any and all questions that stem from niche automotive forums about the highly debated STI and its EJ257 motor. He was very keen on making sure I had all my questions answered, and ensured I knew exactly what I was buying. That even meant an offer to ride along in his personal STI which allowed me to get an impression of how the STI feels once it has been 'lived-in' a bit. All of this was extremely helpful, and made for a very enjoyable experience. The last thing I wanted was someone selling me something that they couldn't personally support or give proper testament too. Nick had a wealth of knowledge, as most car enthusiasts do, and it was incredibly exciting to work with someone that was excited about my order as I was.
"Excellent experience "
I had a great experience with Nick Wade purchasing my 2018 STI from Tom Wood Subaru. I would recommend to anyone looking at purchasing a Subaru in the area!
"Great experience "
Nick is competent and patient and addressed all of our needs as we considered all of the models. We are very pleased with our purchase!