Na'eem Adams
Na'eem Adams at Rusnak Volvo Cars

Na'eem Adams | Page 17

Service Advisor Master Certified

Rusnak Volvo Cars

2025 East Colorado Blvd
Pasadena, CA 91107

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330 Reviews
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330 Reviews

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330 Reviews of Na'eem Adams

July 17, 2020

Dealership Rating
Employee Rating

Very good. Service was good! Mr. Adams was very helpful. a a a a a a a a a a a a a a a a a More

by WRGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2020

Rusnak Volvo Cars responded

We love knowing that you had a positive experience with us. We look forward to seeing you again in the future!

July 17, 2020

Dealership Rating
Employee Rating

Excellent service. Naeem is wonderful. All staff are courteous. Car completed on time. Washed, vacuumed and waiting for me when Naeem texted car is ready! More

by verejjanoyan
Recommend Dealer
Yes
Jul 18, 2020

Rusnak Volvo Cars responded

Thank you for the kind words and positive rating. We are always happy to help!

July 17, 2020

Dealership Rating
Employee Rating

Great job boys!! Thank you for all your service! I was very happy with everyone I worked with yesterday. I am looking forward to my next Volvo. More

by CHARLIE.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Folsom, Jose Gutierrez , Anthony Marino

Jul 18, 2020

Rusnak Volvo Cars responded

Thank you for the five-star review! We are so glad that you received excellent service at our dealership. We hope to see you again soon!

July 15, 2020

Dealership Rating
Employee Rating

Everything was delivered as promised. My son was unhappy when playroom was packed away but I wasn’t. I was glad they were thinking about pandemic precautions. More

by NSTUERMER
Recommend Dealer
Yes
Jul 16, 2020

Rusnak Volvo Cars responded

We appreciate your feedback and will be sure to pass this along to our team.

July 15, 2020

Dealership Rating
Employee Rating

Friendly service team! Only team I take my 1999 Volvo! I have been going here for 21 years this is service that I trust! Thanks Rusnak Volvo Cars! More

by Rosemary To
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marino

Jul 16, 2020

Rusnak Volvo Cars responded

Rosemary, thank you so much for your feedback! Na'eem and Anthony will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2020

Dealership Rating
Employee Rating

They certainly meet expectations. Can’t say enuf good things about Rusnak Volvo. GM Sally Smeed runs a top operation. Na’eem Adams was pleasure to work with servicing our 2008 Volvo C70. They also gave More

by SFBLAND
Recommend Dealer
Yes
Jul 12, 2020

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Sally and Na'eem for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 09, 2020

Dealership Rating
Employee Rating

I was charged $45 for “free” 10,000 mile service. They claim tire rotation isn’t included. I feel misled. Why would I buy again? More

by DASHER823
Recommend Dealer
No
Jul 24, 2020

Rusnak Volvo Cars responded

Hello, I take your feedback very seriously and am disappointed to learn of your dissatisfaction with your service. I would appreciate the opportunity to discuss this with you. Would you please reach out to me at your earliest convenience? General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

July 06, 2020

Dealership Rating
Employee Rating

Once again, Na’eem Adams provided excellent customer service. Na’eem is professional patient, always courteous and swift to respond with updates. I would also like to offer a my thanks and gratitude to More

by HUGHADAIR
Recommend Dealer
Yes

Other Employees Tagged: Why is Sue Ellis no longer employed? I hope her health is ok. Of it was not for her health, I can honestly say, Sue was a gem and one of the very few reasons, I come to Rusnak for service.

Jul 07, 2020

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help Na’eem who provided excellent customer service. It is also great to know that Sue was helpful and we look forward to any future visits!

July 06, 2020

Dealership Rating
Employee Rating

First service experience during Covid 19, an Excellent One We're all adjusting and recognizing changes as we deal with life during COVID 19. Not only did Na'eem step in to get my paperwork started, Anthony mad More

by MikeeSr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marino

Jul 06, 2020

Rusnak Volvo Cars responded

Mike, thank you for taking the time to share your pleasant service experience with Na'eem and Anthony! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 05, 2020

Dealership Rating
Employee Rating

Excellent service I was greeted in a prompt and friendly manner. Any requests were noted and accomplished. The work was finished promptly. I was notified during th More

by BLG2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Rusnak Volvo Cars responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We hope to work with you again in the future.

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