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Na'eem Adams
Na'eem Adams | Page 3
Service Advisor Master Certified
Rusnak Volvo Cars
2025 East Colorado Blvd
Pasadena, CA 91107
330 Reviews
330 Reviews of Na'eem Adams
June 25, 2021
Na’eem was friendly and professional when I brought my car in for service. The service was finished in less than 3 hours and I look forward to getting my car serviced at Rusnak Volvo again. car in for service. The service was finished in less than 3 hours and I look forward to getting my car serviced at Rusnak Volvo again. More
by agnes0320
Verified Customer
June 19, 2021
I’m new to Volvo. My experience so far has been very positive. Service technicians have been great!! I would like a loaner when servicing vehicle as that has been my experience with Lexus. positive. Service technicians have been great!! I would like a loaner when servicing vehicle as that has been my experience with Lexus. More
by JOHNCHACON4
Other Employees Tagged: Roman
June 18, 2021
Professional and customer service oriented dealership! I was pleased with my service advisor and his attempts to problem solve an air conditioning issue I identified. was pleased with my service advisor and his attempts to problem solve an air conditioning issue I identified. More
by IMGVPT
June 03, 2021
My first time experience here reinforced the typical car buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking fo buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking for. More
by pjl
Other Employees Tagged: Jimmy Ludzhev, Patrick Folsom
June 01, 2021
Na’eem went above and beyond my expectations. From our introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken i introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken into time consideration and Na’eem made sure I had a vehicle ready to go. I was arriving late after service was closing for pick up and he made sure I would have my vehicle no problem upon return. Dealing with cold metal vehicles it is nice to be taken care of but such a warm person. This is why I drive a Volvo. More
by GSHANK5
May 26, 2021
Rusnak Volvo has been a fantastic experience for the entire 3 years I’ve had my Volvo. Na’am Adams in particular, who I’ve had the most interaction with, has been wonderful. Roman in Service is terrific entire 3 years I’ve had my Volvo. Na’am Adams in particular, who I’ve had the most interaction with, has been wonderful. Roman in Service is terrific as well. More
by NATE35
May 24, 2021
Service advisor, Na'eem, is great. But issues are not being fixed. My car had one issue and it took two separate tries for the service dept to fix that problem. Even then, when Na'eem and I checked to ma being fixed. My car had one issue and it took two separate tries for the service dept to fix that problem. Even then, when Na'eem and I checked to make sure it was fixed, it still didn't work right the first time, but then seemed like it was ok after that. So it's possible it's still not fixed. Then the service dept caused a new problem during the first service and said it was fixed after the second service, but it isn't. So now I have to take the car in for a third time. And because they do not offer loaners, it makes the situation much worse. More
by rk
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