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Na'eem Adams
Na'eem Adams | Page 32
Service Advisor Master Certified
Rusnak Volvo Cars
2025 East Colorado Blvd
Pasadena, CA 91107
330 Reviews
330 Reviews of Na'eem Adams
November 25, 2018
90,000 Everyone at Pasadena Rusnak aims to please. Naeem is the BEST service advisor I've ever had - and I've been a customer for 15 years or more! Everyone at Pasadena Rusnak aims to please. Naeem is the BEST service advisor I've ever had - and I've been a customer for 15 years or more! More
by TAMAROLAND
Verified Customer
November 22, 2018
It is always an amazing experience! Every time I take my Volvo to service, it is always an amazing experience. Everyone is very friendly and professional, specially Naeem, Jose and my Every time I take my Volvo to service, it is always an amazing experience. Everyone is very friendly and professional, specially Naeem, Jose and my service tech Jaime. They are always answering my questions and concerns. I couldn’t ask for anyone better than them! More
by pinkjojo716
Other Employees Tagged: Jose Gutierrez , Jaime (service tech)
November 22, 2018
friendly and knowledgeable Timely service and it solved my problem. I want to submit this review so I am using my word count to be able to do so Timely service and it solved my problem. I want to submit this review so I am using my word count to be able to do so More
by PAUL.CONDOLORA
November 22, 2018
Volvo Rocks This is my 4th Volvo. I’m looking at my fifth, XC40, next year! I think one of the reasons I keep buying Volvo’s is because RUSNAK is conveniently clo This is my 4th Volvo. I’m looking at my fifth, XC40, next year! I think one of the reasons I keep buying Volvo’s is because RUSNAK is conveniently close, and the people are WONDERFUL, especially Jeanette, Sue, both Marks (service rep Gillian’s, and shuttle guy, Mark), Na-eem, and Anthony... EVERYBODY THERE IS A GEM! RUSNAK is fortunate to have such dedicated, hard-working people. THANK YOU! More
by CAROL C.
Other Employees Tagged: Mark Gilliand, Anthony Marino, See “Review”
November 20, 2018
Oil Leak - quickly diagnosed and repaired Discovered an oil puddle beneath our 2016 XC60. Needless to say, NOT a good thing. Emailed Na'Em Adams, our regular service writer, and sent him a p Discovered an oil puddle beneath our 2016 XC60. Needless to say, NOT a good thing. Emailed Na'Em Adams, our regular service writer, and sent him a photo of the puddle as well as a paper towel showing the color and hue of the offending liquid. Na'em was waiting for me when I arrived and made sure the shuttle ride home as requested, was available. The problem turned out to be a cracked drain plug washer [perhaps the best oil leak problem one can have] and that was quickly repaired, the oil refilled and problem solved. Cannot ask for more than that. Got a phone call from Na'em explaining the repair and was able to pick up the car that afternoon. Almost too easy. Almost. More
by yorkito
November 19, 2018
Great personalized service Outstanding customer service. Reliable, friendly expertise. Every member of the service personnel I've worked with always exhibits the highest level Outstanding customer service. Reliable, friendly expertise. Every member of the service personnel I've worked with always exhibits the highest level of professionalism. Great department. More
by drequity
November 17, 2018
10k service Great service, communication and friendliness. Na'eem is a very effective customer service professional. He communicated the specifics of the service Great service, communication and friendliness. Na'eem is a very effective customer service professional. He communicated the specifics of the service and then called us when car was ready More
by FREDERICAWYATT
Other Employees Tagged: None
November 14, 2018
Best Dealership in Town I have owned many Volvo cars, including: GL240, V50, C30 .... & XC60. Thus I have used many Volvo garages and Rusnak is the very best dealership ever I have owned many Volvo cars, including: GL240, V50, C30 .... & XC60. Thus I have used many Volvo garages and Rusnak is the very best dealership ever. I purchased my XC60 from them and will buy my next Volvo from them. The service Department is 1st Class. You can trust the professional advice given. I have recommended Rusnak to friends and colleagues. More
by DREDWARDTHOMPSON
Other Employees Tagged: Verletta Massey, Jeanette Wallace
November 12, 2018
Excellent all around. Special recognition to Na’aam Adams. Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the servi Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the service was complete. And went the extra mile and met me at the local subway station in a curtesy car! Again outstanding customer service. More
by RWCOLANGELO
November 01, 2018
Best experience ever~~ It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer servic It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer service. Thank you guys~~ More
by Audrey Lin
Other Employees Tagged: Meena Daoud , Anderson Lai, Barby
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