Nadie Martin | Page 7

Worst experience in a car dealership I’ve ever had Went in for a B service and to check the tires. They told me I needed new tires that I just bought from them in January. I guess the tires on the Went in for a B service and to check the tires. They told me I needed new tires that I just bought from them in January. I guess the tires on the last 9000 to 12,000 miles. The service manager and the general manager were very rude telling me that I was running over Pot holes that’s what messed the alignment up. They told me that there was only a warranty if the tires blew out not for wear. Do not buy tires or use this service at Mercedes Benz of Columbus More

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Service Repair Can not say enough good things about the customer service we received when having our windshield replaced. The service department went above and beyon Can not say enough good things about the customer service we received when having our windshield replaced. The service department went above and beyond to help us! More

by REJBAMA Verified Customer Verified Customer

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Garry This Staff went above their Job Description My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and My ride home was running late and the store was about to close Nadie came to my rescue. Nadie provided me with a ride home. Nadie professionalism and customer services friendliness is awesome. Phil Bono is the man he personal checks every Mercedes Benz to insure it's clean. I have watched him provide a ride home for customer within five minutes.This Dealership treat their customers like family and makes everyone feel welcome. I would recommend Mercedes Benz of Columbus to all my Friend and Family. Thanks for all you do and making me a Mercedes Benz family member More

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top flight Having had terrible experiences in the past with several of the big dealerships in town, MB of Columbus has been a great find. Staff is friendly, cour Having had terrible experiences in the past with several of the big dealerships in town, MB of Columbus has been a great find. Staff is friendly, courteous, attentive, and thorough in both completion of work, and explanation of details. Couldn't be happier with my MB of Columbus experience and highly recommend this organization. More

by JohnS Verified Customer Verified Customer

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Excellent service since purchasing my new car in 2014. This rating is because out of the two other dealerships I have contacted for cars, Columbus’ has the best & professional services & staff in this area This rating is because out of the two other dealerships I have contacted for cars, Columbus’ has the best & professional services & staff in this area. Bravo for Troy & other staff I have been in contact with. I just met Brittany. She was very nice, helpful & professional. Dr. Shirley Reese from Americus, Georgia! More

by REESE6363 Verified Customer Verified Customer

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I wish there’s 0 star I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from th I visited the dealership for B Service and the car was running fine and when i went to pick the car up I found out there is noise coming up from the engine, I decided to not drive the car under this condition, in the next morning i got message from the service manager saying that is my car is fine and the noise i was hearing was the direct injection pump on the vehicle. The vehicle had sat for 3 days and was cold after the vehicle warms up the pump will get quiet. I need to pick up our loaner this morning so if you will send me the address you are at i will have a driver leave this am with your vehicle with disrespect, rudeness and the typical hang up the phone on me!!! Then I decided to fill a complaint at MB-USA. At the end of the day i got phone call from the customer service manager and she apologize about what he did and told me that the technician checked out my car again and he said that the noise is normal and not normal. And now the found that they have to change the pison and connecting rod inside the engine which I’ Gonna lose the value of my car. My car has just 27000 miles. More

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Experience with Angie If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was amazing! Thanks Angie More

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Tres Whatley in Service strives to Please Customers. I used to do All my purchasing Mercedes from Atlanta, but Richard gave me the same deal, so I decided to give them a try. Whenever I needed service t I used to do All my purchasing Mercedes from Atlanta, but Richard gave me the same deal, so I decided to give them a try. Whenever I needed service to my vehicle Tres Whatley was Helpful and kept me informed. More

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Great staff, great personality, great atmosphere. This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were well exceeded. I bought a used benz from another dealer, and the Columbus dealer treated me and my wife like family and like we purchased it from them. I can not reccomend them enough. The service center, parts, and sales are all very exceptional. GO SEE THEM!!! More

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Excellent CS from Brandy, Tres Caleb and John, thank you all MB has the best cars, best and friendly Customer Service Team, they always go over and beyond to meet my needs. I am very pleased with the service mai MB has the best cars, best and friendly Customer Service Team, they always go over and beyond to meet my needs. I am very pleased with the service mainly from Brandy, Tres, Caleb and John, wishing each of them a very Merry Christmas and a Happy, Joyous and Blessed New Year. Carol Hinton More

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