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Great Experience! by DBleeke We recently bought a 2015 Jeep Cherokee at Thomas Dodge in Highland. It was a great experience with Basia and Joe helping us at every step. The no has We recently bought a 2015 Jeep Cherokee at Thomas Dodge in Highland. It was a great experience with Basia and Joe helping us at every step. The no hassle no pressure sale is not to be believed! We love our Jeep and thank you all at Thomas Dodge! DBleeke More

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no pressure shopping The salesman Joe Heisler was very knowledgeable, patient, answered all my questions, very pleasant experience. I am a repeat buyer, by far this was t The salesman Joe Heisler was very knowledgeable, patient, answered all my questions, very pleasant experience. I am a repeat buyer, by far this was the most efficient process that I have been through and as for customer service I have had for the most part pretty good service through out the years. More

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The salesman was excellent, financing department issue I wrote a review last week when I purchased the vehicle, the salesman Joe Heisler is top notch and when I am in need of another vehicle will go to him I wrote a review last week when I purchased the vehicle, the salesman Joe Heisler is top notch and when I am in need of another vehicle will go to him. I found some scratches on my vehicle and he took care of them right away. I traded in a vehicle which was to be paid off from Thomas Auto and thought all was good. Then there was a payment of $625 taken out of my bank account from the lien holder of the vehicle I traded in 11 days after I purchased my new vehicle. Problem is I shouldn't have a payment on a car I traded in nor did the finance person ask me at the time of trade in when my next payment was or if it is auto pay. These are thing I believe the fiance person should ask the buyer when they trade in a vehicle that they owe on. After stopping in and trying to explain my situation that I am now out $625 things became a bit heated. I felt that Thomas Dodge should have cut a check for that amount so I could put it in my bank account , but I was told no its not their fault. I believe it is their fault and they should have compensated me, if the lien holder of the vehicle they took on trade in would have sent me a check at a later time I would have given it to them. So at this time I am out $625 on a vehicle that I do not own and will have to wait to see if and when I will get it back. I recommend that Thomas Dodge teach their finance officers to explain to each customer if they are traded in a vehicle and there is a lien on it that they will themselves need to contact the lien holder so they are not deducted a payment on a vehicle they don't own anymore. I would also like to apologize to the staff and any customer for getting loud and saying a few choice words but when you are out $625 dollars and are not getting help I think you'd be a bit angry. More

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Great place to shop We test drove a few cars and the sales rep was very patient and knowledgeable about each car on the lot; price wise and feature wise. Excellent custo We test drove a few cars and the sales rep was very patient and knowledgeable about each car on the lot; price wise and feature wise. Excellent customer service! The price was unbeatable by the 3 other nearby dealers I called. The finance department was also very informative and pleasant to deal with. The warranty offered here is defiantly a plus. Overall it was a great experience shopping and purchasing here. Very satisfied customer!! More

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Thanks! Took the time to work with our crazy schedules and worked with our budget. I was having a hard time finding the right car, but here I found the perfec Took the time to work with our crazy schedules and worked with our budget. I was having a hard time finding the right car, but here I found the perfect one for me. Not to mention I got an awesome deal! In love with my new Chevy Malibu! Thanks! More

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2014 ram 1500 Awesome service! Awesome sales department! And the best deal around, best dealership around as well! Can't beat the sales service and prices. Defiantl Awesome service! Awesome sales department! And the best deal around, best dealership around as well! Can't beat the sales service and prices. Defiantly going to be a return customer More

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Review Upon deciding that we wanted a Durango as our next vehicle, we started to search for prices. We found one on the lot at Thomas Dodge that we loved. Be Upon deciding that we wanted a Durango as our next vehicle, we started to search for prices. We found one on the lot at Thomas Dodge that we loved. Because we had a little bit of a drive to get there and 2 small children we decided to call first. We talked with Nick who gave us all the information we needed including lease rates and how to save time by getting pre approved. When we came in the next day Nick was off and we were then helped by John who quickly got up to date on the vehicle we chose. He test drove it with us and explained every feature on the vehicle. He gathered all the paperwork and got it ready for the finance department. Once in the finance department Nady made everything quick and painless. And we can't forget about Michelle in the cashiers office! I would recommend Thomas to anyone I talk to. Thanks for making our new car purchase a painless one! More

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Love my new car Great customer service ! Everyone was so helpful and they gave me the best deal on my new car. I will tell my friends and family this is the place to Great customer service ! Everyone was so helpful and they gave me the best deal on my new car. I will tell my friends and family this is the place to purchase your next car. More

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choose thomas dodge dealer I love my dodge and I strongly recommend this dealership to people who are looking for great vehicles along with the best deals and friendly customer I love my dodge and I strongly recommend this dealership to people who are looking for great vehicles along with the best deals and friendly customer service thanks thomas dodge of highland More

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Good transaction The no haggle price was nice. The salesman/ woman were helpful,and friendly. This was my third time buying from the Thomas group, it seems that they j The no haggle price was nice. The salesman/ woman were helpful,and friendly. This was my third time buying from the Thomas group, it seems that they just keep getting better. More

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