Naim Turk Bertan | Page 2

She the best sale and Freinds person I’m so happy to She the best sale and Freinds person I’m so happy to have melisssa as a sale person I true her a lot and my family too She the best sale and Freinds person I’m so happy to have melisssa as a sale person I true her a lot and my family too More

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Prompt, Courteous and Professional On Saturday I took delivery of my new automobile at Mercedes-Benz of Paramus. The delivery concluded what I am pleased to tell you was an efficient, s On Saturday I took delivery of my new automobile at Mercedes-Benz of Paramus. The delivery concluded what I am pleased to tell you was an efficient, seamless transaction. From the beginning, I was treated with the great courtesy I have long since come to expect from the many DCH—and now Lithia—dealers with whom I have dealt over the past forty years. Commencing with my meeting with Jason Cestaro and Dennis Adams; their introduction of me to Turk Bertan who--with Jesus Sanchez, providing the dogged but polite follow-up necessary to keep me focused, and with Dennis’s continuing oversight--effectuated the transaction; to the training session by Zuli Soler, who clearly and patiently explained everything which I did not understand about the gadgetry on this machine (which is to say, pretty much everything); through the final paperwork handled efficiently and professionally by Brian Blum, everything went like clockwork. I could not be more pleased. More

by PSPESQ Verified Customer Verified Customer

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Best car dealer service When i have to take my car to the dealer it’s always a great experience. It’s not the end of the world because I’m going to be without a car, or i ha When i have to take my car to the dealer it’s always a great experience. It’s not the end of the world because I’m going to be without a car, or i have to wait for hours. The Service department makes is so easy, i leave my car in the morning and due to the great location of the dealer i go to the mall and when i finish my shopping my car is ready. Sometimes i have to loan a car and And i like to drive the new models. The staff is very friendly and they always follow up after the service . More

by HARFOUCHE7 Verified Customer Verified Customer

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Great dealer , everyone professional and courteous, paper work was already set when the deal was established and it made for a quick and painless experience , everyone professional and courteous, paper work was already set when the deal was established and it made for a quick and painless experience More

by ALEXANDERGOLAS Verified Customer Verified Customer

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Awesome My sales guy was excellent I must say. Excellent personality and very helpful in advising customers. I will definitely recommend this dealership to My sales guy was excellent I must say. Excellent personality and very helpful in advising customers. I will definitely recommend this dealership to my friends. More

by JULIANNOINNOVATIONS Verified Customer Verified Customer

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Excellent Easiest turn in/pick up ever, i will recommend these guys to anyone that will listen. It was a total pleasure to deal with Turk, and the day I switche Easiest turn in/pick up ever, i will recommend these guys to anyone that will listen. It was a total pleasure to deal with Turk, and the day I switched cars I was in and out in less then an hour. This is how car dealerships should be run. More

by KEVINMICHAELMCBAIN Verified Customer Verified Customer

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Excellent Customer Service I’m very proud of how the service center and the customer service is Excellent Will send all family and friends too come here only I’m very proud of how the service center and the customer service is Excellent Will send all family and friends too come here only More

by FADI602 Verified Customer Verified Customer

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Exceptional service Jamali Howell is one of the best sells person I ever met. He is very knowledgeable about his product, he treated us like one of his family member, he Jamali Howell is one of the best sells person I ever met. He is very knowledgeable about his product, he treated us like one of his family member, he didn’t just sold us the car, sold us the whole experience. We are very happy with the purchase and the exceptional service. Mark my service advisor was very professional at all time we are also very happy with his service. More

by ALEXDIAZLL Verified Customer Verified Customer

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A littler slower then expected Services took too much time, waiting time was over 2 hours. I believe that more mechanics are need to expedite waiting time. Appointment for services Services took too much time, waiting time was over 2 hours. I believe that more mechanics are need to expedite waiting time. Appointment for services take up to three to four week need to take less. More

by RSTJUST Verified Customer Verified Customer

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Excellent customer service The staff is very professional and provided excellent customer service. I was not expecting to purchase a car when I walked into the dealership. The staff is very professional and provided excellent customer service. I was not expecting to purchase a car when I walked into the dealership. They were very accommodating and informative. The best way to describe the Prestige Mercedes dealership is as a great experience. More

by cstewart1008 Verified Customer Verified Customer

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