Robert Lalli

Love everything about the experience at Paramus except for the annoying AI phone response system. The worst! It took way too long and too much interaction with AI before you could finally reach a person for the annoying AI phone response system. The worst! It took way too long and too much interaction with AI before you could finally reach a person. Need to make it easier for the client to be able to reach a human being! More

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No issues, service was fine. Will use them for next scheduled service. Thanks I don’t agree that survey makes you give a response that contains 15 words. Will use them for next scheduled service. Thanks I don’t agree that survey makes you give a response that contains 15 words. More

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Friendly, professional, prepared with loaner which that was new and clean, thoroughly inspected, communicative, fast service was new and clean, thoroughly inspected, communicative, fast service More

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Setting up an appointment was easy. I was provided with a loaner. The associates were friendly and helpful. The car was returned to me the same day. All went well . The whole experience I was provided with a loaner. The associates were friendly and helpful. The car was returned to me the same day. All went well . The whole experience went smoothly. More

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Great work and great customer service I highly recommend this organization. High quality in every way recommend this organization. High quality in every way More

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Expensive for service but appreciate the quality and care . Very professional and thorough, like the video and pictures for reference when contacted for additional work . Very professional and thorough, like the video and pictures for reference when contacted for additional work More

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Excellent service. Quick. Professional called in the morning and my tire was replaced within an hour. Good communication Quick. Professional called in the morning and my tire was replaced within an hour. Good communication More

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Teresa was very helpful and informative about the process. She went out of her way to help with an unrelated issue to servicing. process. She went out of her way to help with an unrelated issue to servicing. More

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Knowledgeable and experienced staff. The staff is very attentive and helpful from the beginning to the end. The staff is very attentive and helpful from the beginning to the end. More

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Excellent car service - they kept me up to date on everything that was happening and made the entire process super easy. everything that was happening and made the entire process super easy. More

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