Nancy Frasula

Best customer service experience ever, I tried other places and the customer service at Livermore Audi is exceptional. places and the customer service at Livermore Audi is exceptional. More

by Renie Verified Customer Verified Customer

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Faith provides exceptional service and did a great job keeping me informed and expediting the service. keeping me informed and expediting the service. More

by jeff.stiles Verified Customer Verified Customer

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Mr. Johnny Cheng and every member of Audi Livermore teams are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives ar are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives are just great. and I am thankful for 17+ years , just thank all of the service members. More

by SHAHLA.SAFAIE Verified Customer Verified Customer

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This dealership is truly wonderful. They offer convenient appointment times with caring and friendly service staff! They offer convenient appointment times with caring and friendly service staff! More

by EVHLES Verified Customer Verified Customer

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I have had the pleasure of working with Nancy for years. She is the very best and goes above & beyond. ♥️ She is the very best and goes above & beyond. ♥️ More

by NLAFFARACHI Verified Customer Verified Customer

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Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for servicing. The Service Manager is great and the sales staff is top notch. I look forward to being a customer for many years!! More

by Dre Verified Customer Verified Customer

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Sales person wants excellent made certain we had everything that was needed paperwork etc. Nancy service manager was very thorough with everything and necessary repair that needed to be on coaster p everything that was needed paperwork etc. Nancy service manager was very thorough with everything and necessary repair that needed to be on coaster passenger side rear window More

by claudconw Verified Customer Verified Customer

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Nancy was great and quickly followed up on my question. Dealership and service waiting area was clean and comfortable. Dealership and service waiting area was clean and comfortable. More

by LINDABARNCORD5 Verified Customer Verified Customer

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The reason I stay there is Nancy. There are closer dealers but she has never failed to provide the best service with a smile and wanting to help us. There are closer dealers but she has never failed to provide the best service with a smile and wanting to help us. More

by GUNN.NEIL Verified Customer Verified Customer

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Audi Service Department I had an outstanding experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowle experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowledgeable, and extremely professional. Nancy explained the service clearly, kept me updated every step of the way, and ensured everything was handled efficiently. My vehicle was returned on time and in perfect condition. Nancy made me feel valued and well taken care of—and I trust her with my car going forward. Highly recommend her and the Audi service team! More

by hedmondson370 Verified Customer Verified Customer

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