Nancy Ogrezovich | Page 41

They found just the car I wanted and very helpful. Would recommend them anytime. Thank you! recommend them anytime. Thank you! More

by SUNMOUNTAIN Verified Customer Verified Customer

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Exceptional service that customer centered! I arrived and was helped out right away. They’re waiting area is spacious with free snacks and beverages for your enjoyment while your car is serviced. I would def was helped out right away. They’re waiting area is spacious with free snacks and beverages for your enjoyment while your car is serviced. I would definitely recommend their services to anyone. More

by mfuge Verified Customer Verified Customer

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Friendly, professional, quicker than expected service. Nancy explained everything that would be checked out as part of this visit, and the next steps they would take to decide/resolve the issue. I feel Nancy explained everything that would be checked out as part of this visit, and the next steps they would take to decide/resolve the issue. I feel confident they will continue a high level of service More

by Reba D Verified Customer Verified Customer

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Helpful, friendly employees worked us in as we were trying to get home to Illinois. trying to get home to Illinois. More

by Skypgy Verified Customer Verified Customer

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I brought my car here to have a standard oil change. I had an appointment and was told it would talk an hour. It took 3 very long hours. A ridiculous amount of time. had an appointment and was told it would talk an hour. It took 3 very long hours. A ridiculous amount of time. More

by MH Verified Customer Verified Customer

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I was pleased with service and updates. I was notified and scheduled as promptly when part arrived. and scheduled as promptly when part arrived. More

by mochtony Verified Customer Verified Customer

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Great service, always take good care of me and my vehicle. Nice waiting area, too. vehicle. Nice waiting area, too. More

by Jodi B. Verified Customer Verified Customer

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Service personnel are always very friendly and informative. I never have to wait an extreme amount of time which is great. informative. I never have to wait an extreme amount of time which is great. More

by skyler_01 Verified Customer Verified Customer

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Where to begin... first, they called to let me know that the part that needed to be installed had arrived so we could schedule an appointment. So we scheduled one for a couple weeks out. When I arrived for the part that needed to be installed had arrived so we could schedule an appointment. So we scheduled one for a couple weeks out. When I arrived for that appointment, they let me know that the part actually had NOT arrived. So I needed to reschedule the appointment. I show up to that next appointment. The part had arrived. Great! The part was defective. So they needed to order it again. We scheduled a 3rd appointment. During the 3rd appointment, in addition to the "main" part, I asked if they could replace a different, minor/cosmetic part that was a part of the exterior of the car. They said "yes, we have that in stock. we can install it today". Great! When they were finished installing that part I noted that, while my car is gray and the part in question is a part of the exterior of the car and should be the same gray color, they installed a black part. Stupid doesn't suffice. Imagine having a car door replaced, arriving to pick up the car and your red car now has 1 blue door. Same deal with this only this is a smaller, less noticeable part. I will avoid Luther Bloomington Hyundai going forward. More

by dpt Verified Customer Verified Customer

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Professional, respectful great awesome I always look forward to having them work on my car. forward to having them work on my car. More

by Martin s Verified Customer Verified Customer

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