Nancy Ogrezovich | Page 58
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,069 Reviews
Write a Review1069 Reviews of Nancy Ogrezovich
June 11, 2021
Awful communication throughout the entire process. There is no reason I should have to reach out to find out when I will get my car back and even when I do constantly get no clarity or incorrect answers. I is no reason I should have to reach out to find out when I will get my car back and even when I do constantly get no clarity or incorrect answers. I will never buy a car from Hyundai again. More
Other Employees Tagged: Austin McCutcheon
June 09, 2021
Always helpful. Never charge me for work not needed. Great at explaining things to me - do kit make me feel stupid because I do not know about cars. Great at explaining things to me - do kit make me feel stupid because I do not know about cars. More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
June 09, 2021
Previously had been a 25 year loyal customer to a different dealer and was anxious about going to a new dealer. This was a great buying experience. I have only used service for one oil change so f different dealer and was anxious about going to a new dealer. This was a great buying experience. I have only used service for one oil change so far, the service team was great, friendly and timely. More
Other Employees Tagged: Josh Thomes, Andy Jones
June 04, 2021
Service from Nancy was great. Individuals in your sales area that day were not friendly and would not acknowledge my presence. These were young people with no people skills. area that day were not friendly and would not acknowledge my presence. These were young people with no people skills. More
June 03, 2021
Got me in and out quick, provided me with a rental for the day, and the Hyundai warranty was as good as advertised. Thank you the day, and the Hyundai warranty was as good as advertised. Thank you More
Other Employees Tagged: Austin McCutcheon
June 01, 2021
Bad service, poor customer service. Technicians did a lousy job. Took car 3x in a week for check engine light. Tried to complain to service manager Alex who wouldn't listen. He acknowledged my job was ov lousy job. Took car 3x in a week for check engine light. Tried to complain to service manager Alex who wouldn't listen. He acknowledged my job was overlooked but was very disrespectful and unprofessional. Spent $992 & cents More
Other Employees Tagged: Alex Irlin
May 31, 2021
This Dealership went over and above anyone else. My breaks went out 6 hours from home. After 2 other Hyundai dealerships runed me down for service, they kindly took my car in for service and had it do breaks went out 6 hours from home. After 2 other Hyundai dealerships runed me down for service, they kindly took my car in for service and had it do e the next day so I could drive back home. They were thourough, kind, and made me feel confident about the process. I highly recommend them to anyone in the Minneapolis area! 12 stars on a 10 star scale! More
May 29, 2021
They made my time there as easy and quick as possible. They got me in and diagnosed everything quickly while being very polite. I would recommend them to anyone having car troubles. They got me in and diagnosed everything quickly while being very polite. I would recommend them to anyone having car troubles. More
Other Employees Tagged: Josh Thomes, Austin McCutcheon, Ryan Anderson
May 28, 2021
Dropped our 2009 Vera Cruz for and oil change and broken headlight. Service was fast and everyone we dealt with was very courteous. We are pleased and will return to Luther if we have any further needs foe headlight. Service was fast and everyone we dealt with was very courteous. We are pleased and will return to Luther if we have any further needs foe this car! More
May 28, 2021
They are caring and warm staff. Also thurough when checking a vehicle in their care. I am confident to drive after maintenance is done here. checking a vehicle in their care. I am confident to drive after maintenance is done here. More
Other Employees Tagged: Austin McCutcheon

