Nancy Ogrezovich | Page 6

Always receive friendly, professional service! Nancy is great to work with and everything was done properly! Nancy is great to work with and everything was done properly! More

by Susan Druskin Verified Customer Verified Customer

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Received an anti theft update in my car, went quickly. Construction is a mess, but the service was still good. Construction is a mess, but the service was still good. More

by mvieths Verified Customer Verified Customer

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I ended up waiting a long time for a fairly routine check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately co check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately comped my bill for the inconvenience without me asking. The service was quality and I appreciate the effort to make up for the mix-up. Overall a good experience. More

by NATHAND Verified Customer Verified Customer

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I brought my car in for recall service. It was handled efficiently and quickly. Everyone that I interacted with was great. It was handled efficiently and quickly. Everyone that I interacted with was great. More

by Marc Verified Customer Verified Customer

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The dealer changed my vehicle key type from the original Sonata key style without my consent after starter repair and only provided one key. It is disappointing. Sonata key style without my consent after starter repair and only provided one key. It is disappointing. More

by deq.hussein Verified Customer Verified Customer

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The service department was great! Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. More

by jack.steinmann Verified Customer Verified Customer

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The service I received when finally picking up my Sonata after months in the shop due to parts on back order was very poor. Granted, the remodel trailer makes things difficult for the service team, but I wa after months in the shop due to parts on back order was very poor. Granted, the remodel trailer makes things difficult for the service team, but I was charged incorrectly for my rental car, and upon my review, asked to correct. I was told that my car would be washed, and it wasn't. It was filthy after months on the service lot. I was told that I could go to "Bobby and Steve's for a free 'cage' for my new catalytic converter." When I called there, they said that they don't do that. After leaving, I emailed my Service Rep and copied the Service Manager and GM to email me copies of the invoices. No one ever responded to that request. Again, the chaos of the temporary work center due to construction is difficult, but it should not interrupt service delivery as significantly as it did. ' More

by RANDY.LOOMIS Verified Customer Verified Customer

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Continue to have good service at the Boomington location. I enjoy the communication via text and the ability to pay online before the car is picked up. I enjoy the communication via text and the ability to pay online before the car is picked up. More

by Mblue Verified Customer Verified Customer

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I have to go in for a third time to get a gas cover door replaced because they keep not ordering the right parts. They didn’t do a sufficient evaluation the first time to determine what parts were needed. replaced because they keep not ordering the right parts. They didn’t do a sufficient evaluation the first time to determine what parts were needed. The people are friendly and helpful , but the ones determining what parts to order aren’t being thorough More

by cabrown1011 Verified Customer Verified Customer

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Service is always quick, from check in to release of the car. Pricing is maybe fair, but having a dealer shop performing the services supposedly reduces risks, right? car. Pricing is maybe fair, but having a dealer shop performing the services supposedly reduces risks, right? More

by MMARINR27 Verified Customer Verified Customer

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