Nancy Ogrezovich | Page 5

Always a great car shopping experience and reliable car service. Josh Thomes is a great salesperson. service. Josh Thomes is a great salesperson. More

by John Pinckaers Verified Customer Verified Customer

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Dealership has always provided excellent service for me, very accommodating, kept me informedon what was being done very accommodating, kept me informedon what was being done More

by rkoob75@gmail.com Verified Customer Verified Customer

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Poor customer services . They report does not match the true reality f what is happening or happened They report does not match the true reality f what is happening or happened More

by NDEREBALM Verified Customer Verified Customer

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Friendly staff. I am always happy when I pick up my car. Fair prices. Car clean when I pick it up. I am always happy when I pick up my car. Fair prices. Car clean when I pick it up. More

by clemcarrot Verified Customer Verified Customer

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I’ve worked with Tracy Debruzzi for close to ten years now or three vehicles. I appreciate his advice and knowledge. This time I chose to purchase at the end of my lease, but I always look forward to my now or three vehicles. I appreciate his advice and knowledge. This time I chose to purchase at the end of my lease, but I always look forward to my next vehicle and the new options Hyundai will offer. I refer my friends and family to Tracy and Luther Bloomington Hyundai! Your customer service and vehicle service is Top-Notch! Thank you for you help with such an important decision for my family. More

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I took my car in because the radio wasn’t working, and was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. The radio took like three weeks to come in, and I never received the promised call. In the interim, I received a message on my car’s screen saying a software update was available. I downloaded it and the radio worked fine after. The original diagnosis of my problem was incorrect. When I would call the dealership and ask for service, the phone would ring endlessly and never be answered. At least twice I was promised that I would receive a call to update me on the status of my repair work. It never happened. I am very dissatisfied with the ease of getting a service appointment, the quality of my problem’s diagnosis, and the responsiveness of the service department. More

by rodheining Verified Customer Verified Customer

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It took at least 4 calls before I was able to get a reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a mo reservation to complete the recall. When I made the 1st call to take care of the recall, I was told the parts would be there. I had to wait over a month to get it fixed More

by DGHERKC Verified Customer Verified Customer

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I brought my car in for service that included a break inspection, which they claim was done and that my break pads were still in good condition and then a week later my brakes started making a grinding n inspection, which they claim was done and that my break pads were still in good condition and then a week later my brakes started making a grinding noise because they needed to be replaced... Also, they misplaced my car and kept me waiting 45 minutes while they "found" it. More

by shawnwebb Verified Customer Verified Customer

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Worst people, worst service and worst dealership, bad service, always late, bad attitude, I wish I knew what they are before I bought a car this people I wanna trade my car because of that I brought a lo service, always late, bad attitude, I wish I knew what they are before I bought a car this people I wanna trade my car because of that I brought a lot of my friends but now I see their worst I hope nobody ever go for service this dealership More

by Hafsa Ali Verified Customer Verified Customer

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Service team was courteous and decent communicators. Oil change always takes longer than you expect or sometimes have time for, (it is complimentary as part of the service plan I bought when securing th Oil change always takes longer than you expect or sometimes have time for, (it is complimentary as part of the service plan I bought when securing the vehicle), but overall, a "good" experience, even in the temporary lounge / trailer. More

by DANIELNGRANT Verified Customer Verified Customer

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