Naomi Mast | Page 4

Terrific Our work with Voderman was easy and comfortable. Ron did a great job of meeting our needs and helping get a deal we could accept. We love our VW Passa Our work with Voderman was easy and comfortable. Ron did a great job of meeting our needs and helping get a deal we could accept. We love our VW Passat More

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5 star dealer Had a great experience at Vorderman. Kevin is a very knowledgeable no pressure salesman. Willing to stay well past closing to answer all questions. W Had a great experience at Vorderman. Kevin is a very knowledgeable no pressure salesman. Willing to stay well past closing to answer all questions. Would definitely buy from again. More

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No buyers remorse My husband and I appreciated that Kevin really heard what our family needed in a car. He did not try to pressure us or sell us into a car that wouldn’ My husband and I appreciated that Kevin really heard what our family needed in a car. He did not try to pressure us or sell us into a car that wouldn’t work for our family. Kevin is always respectful, kind, and friendly. He is always available and goes above and beyond to make sure that we love our car. I know that we will be back to purchase more cars from him. When we purchased our car, we did our financing through Volkswagen. Naomi explained all of our options. She was super knowledgeable. She helped explain all the costs and benefits. She checked all the numbers and was very accurate. The entire process ran smoothly and was enjoyable. Naomi made my husband and myself feel comfortable with our financing decision. I would highly recommend her in the future. More

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Good experience My wife and I purchased a '15 Golf Sportwagen TDI last week. Kevin and Naomi were extremely friendly and accommodating. Both greeted us with smiles an My wife and I purchased a '15 Golf Sportwagen TDI last week. Kevin and Naomi were extremely friendly and accommodating. Both greeted us with smiles and helped us distract our 2 year old throughout our time there. I knew the car had an accident reported but there was some cosmetic damage which Kevin was unaware of. He offered to have it touched up, though it appears they didn't do anything other than clean and polish the area. It was also supposed to be detailed before pickup but as it was already superficially clean it appears the detailers phoned it in. It was delivered to us in pretty much the same condition as when we looked at it. After getting it home I noticed large visible stains in the headliner surrounding the sunroof and all the way back to the rear hatch (I hadn't opened the sunroof and after several heavy rains it doesn't appear to leak). There are also quite a few areas (emblems, exhaust, grill, window gaskets) where dirt and debris accumulated from sitting in a VW lot during the buyback. This could have been easily removed if they had bothered. I've come to expect more from a VW service dept, but that's certainly not the fault of the front end staff. We purchased from out of town and picked it up on our way home from Chicago, so it wasn't likely that we would delay accepting the vehicle. It was also dark when we arrived so I was unable to properly inspect it before driving off. All-in-all it was a smooth and pleasant buying experience. I'll just have to put in a little more effort cleaning it up! More

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Awesome Buying Experience ! Ron Blum was our salesman on a new 2019 Jetta SE. Ron made the buying experience as pain free and enjoyable as possible! We traded in a vehicle and we Ron Blum was our salesman on a new 2019 Jetta SE. Ron made the buying experience as pain free and enjoyable as possible! We traded in a vehicle and were treated very honestly and given a very fair trade in value too. The business manager, Ryan, was very professional, knowledgeable and not pushy at all. It has been 8 years or so ago when we last used Vorderman's for service work and I remember service was just as professional as the sales department. We will definitely be back for service and sales. I highly recommend Ron Blum and Vorderman's VW! More

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Best car buying experience ever. Had my heart set on a Passat TDI , but had some issues with my banks lending criteria. Sent a quick chat on the webpage and set up credit app prior t Had my heart set on a Passat TDI , but had some issues with my banks lending criteria. Sent a quick chat on the webpage and set up credit app prior to stepping on the lot. By the time my test drive was over I had a great rate in my payment range and top notch service options Graham took care to go ever all options and included warranties. Driving my dream car now and loving it. More

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Beware of Service Contract Cancellation Process I have heard great things about this dealership, but my own experience has been very disappointing. I have had no success, after multiple attempts, i I have heard great things about this dealership, but my own experience has been very disappointing. I have had no success, after multiple attempts, in cancelling a service contract, within the first 60 days. I would highly recommend NOT purchasing a service contract, with the idea that you can "always cancel it." That's the heavy sales pitch. But it is NOT the case. It has been a NIGHTMARE, trying to get them to even acknowledge submission of my cancellation request. Buyer beware. More

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Best buying experience ever! Had looked for TDI’s at several other dealerships and online with little success. Kevin helped immensely with the buyback process and finding the ‘15 Had looked for TDI’s at several other dealerships and online with little success. Kevin helped immensely with the buyback process and finding the ‘15 that I purchased. They have the largest selection in the area. Their staff is more like family than staff...excellent with information and answering every question! More

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Great and easy car purchase! Teresha Hubley and Lori Miller were absolutely great! Easiest car purchase I have ever made! I would recommend this dealership to anyone looking for a Teresha Hubley and Lori Miller were absolutely great! Easiest car purchase I have ever made! I would recommend this dealership to anyone looking for a car. More

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Great Experience!!!!!! Worked with Teresha she was very professional and it was an overall great experience! I will be purchasing another vehicle from Teresha and Vorderman. Worked with Teresha she was very professional and it was an overall great experience! I will be purchasing another vehicle from Teresha and Vorderman. I highly recommend vorderman. More

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