Nash Everettcrowe | Page 5

We only go to this dealership because of Austin and Mark Grant. They take care of us every time. Grant. They take care of us every time. More

by Jameswebber56 Verified Customer Verified Customer

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Nash got all my repairs done promptly and even provided a loaner car for me while mine was in for repairs. The work they did was excellent and I would not hesitate to go back there again for my Jeeps service loaner car for me while mine was in for repairs. The work they did was excellent and I would not hesitate to go back there again for my Jeeps service. More

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Sales department was good overall but service was absolutely horrible to deal with. Nash was rude, rushed, and is a cancer to this company This is not the first time service has caused conflict for absolutely horrible to deal with. Nash was rude, rushed, and is a cancer to this company This is not the first time service has caused conflict for our car purchase experience. The main manager Alex helped me get what I needed done in a fast and easy manner with little head ache. Sales person was lack luster, she was not very energetic or enthusiastic. I was more excited to be there buying a car than she was to be there at all. I did research before hand or I wouldn't have gotten any of the correct info I needed from each question i asked her. The vehicle was put on the lot for sale in horrible condition... cracked windshield, filthy inside, and wiring from added/ aftermarket lights strung out within the cab. Once deal was done the vehicle was not properly detailed and I was told I could bring it back but after the first detail I don't trust it'd be any better the second round. The windshield did get repaired as promised but it took 4 calls to service which nash kept saying it wasnt his job to fix it and then back to the sales manager Alex which once again saved the day. Austin the finance manager helped out quite a bit as well. More

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Mark Grant was pivotal in our car buying selection. He made the entire process as smooth as possible and was very genuine. He took great care of us and i will recommend him every time! He made the entire process as smooth as possible and was very genuine. He took great care of us and i will recommend him every time! More

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I brought my Gladiator in for an oil change. Nash checked me in and answered some questions. The oil change took longer than expected because there were only 2 techs there that day. He was very Nash checked me in and answered some questions. The oil change took longer than expected because there were only 2 techs there that day. He was very apologetic and gave me a discount and 2 $20 carwash gift certificates for my troubles. That is customer service! Thank you Nash! More

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They were right to the point, fast on getting me on the car and on my way. Took the time to explain the vehicle and contracts. car and on my way. Took the time to explain the vehicle and contracts. More

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Second time having issues w/this dealer. Out of the 7 years of ownership of my 2500 Cummins (still under extended warranty) and the 6 plus dealers I've used while traveling to work on it, th Out of the 7 years of ownership of my 2500 Cummins (still under extended warranty) and the 6 plus dealers I've used while traveling to work on it, this is the only one I've had to give a very poor rating to, AGAIN! I call, make an apt listing what’s wrong, complete w/Eng codes. I am first at the door on the apt day, then sit, sit and sit only to have them tell me (after I've wasted a day’s work sitting there) "Oh.,, you'll have to come back, we couldn’t get to this or that, we had to order a part etc.". Then I'm told to "call them" and remind them to check and see if the part came in on the date, they say it would and am told "not yet" a couple of times. next they forget about it all together (have texts showing this the case) so now I’m VERY Frustrated as I call once again and suspiciously they say on Friday night, "Oh" it just came in an hour ago (two weeks after it was supposed to be there.) My old dealerships would normally after such a delay and "forgetfulness" slot me for a date where I could be first in, get it done while waiting and get out asap so I don’t miss more work BUT NOT THIS dealer. They just say drop it off and we'll try and get to it. I've been a Mopar guy most of my life but living here has the wife and I looking at other brands with a solid shop we can count on to fix the issues w/out a major ordeal taking place. I guess if you xxxxx about crap service (Last issue where they wanted to keep my truck for two weeks while waiting on the part..., like anyone can afford no work truck that long) This used to be a good dealership and was very reliable and quick w/excellent customer service but man o man I either keep getting the "newbie" trainees or they just don’t care anymore with the shortage of vehicle’s. Which in the long run will end and a coming economy crash will have them back to providing “good service” and normal pricing after losing good customers. BEWARE local Mopar buyers that if you buy from them you may not be digging the quality of service, I sure don’t. My Service reps name is Nash by the way, maybe don’t get him??? Good luck! More

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This dealership did everything they possibly could to find my dream Jeep, even helped me compare pricing of a build and did their best to meet my financial needs as well. I will always recommend these gu find my dream Jeep, even helped me compare pricing of a build and did their best to meet my financial needs as well. I will always recommend these guys! More

by Crystal Hopson Verified Customer Verified Customer

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