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Nastassia Justice
Nastassia Justice at Family Toyota of Burleson
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Nastassia Justice | Page 3

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
150 Reviews
5.0

150 Reviews

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150 Reviews of Nastassia Justice

October 31, 2023

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Employee Rating

User-friendly service throughout the service process added to approachable personnel. Thank you very much. More

by 20larry.nava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Justin Ernst, Alex Bass , Abigail McDaniel

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Nov 02, 2023

Family Toyota of Burleson responded

Thank you for sharing this positive review of your experience with our Service Team here at Family Toyota of Burleson. We enjoyed reading how our team provided such a relaxed and approachable atmosphere during your time with us. Your feedback is greatly appreciated.

October 03, 2023

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Employee Rating

Excellent service from my advisor. I was well taken care of in the repairs needed. More

by mbrowning31
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Workmanship
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Recommend Dealer
Yes
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September 27, 2023

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Honest and genuine gives solid service . I appreciate the people I deal with here both in sales and customer service. More

by Abonehead2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emanuel "Manny" Jimenez, Noemi Mendez

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Sep 28, 2023

Family Toyota of Burleson responded

We really appreciate your great review of our Sales Team and hope you continue to choose Family Toyota of Burleson for all your automotive needs. Take care.

September 16, 2023

Dealership Rating
Employee Rating

Nice good and fast service. ...thanks 👌 everthing neet and clean.all staff friendly...one more time thanks. More

by harpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Justin Ernst, Alex Bass , Abigail McDaniel

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Sep 17, 2023

Family Toyota of Burleson responded

Thank you for your kind review of Family Toyota of Burleson! We are so glad that our Service Team provided you with friendly and fast service for your vehicle and we hope you take care.

August 24, 2023

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Employee Rating

Efficient, courteous, reasonable priced and a pleasure to do business with… From the free car wash, to the atmosphere courtesy bar, it’s all good. More

by Don W Rotholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton

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Aug 25, 2023

Family Toyota of Burleson responded

Don, thank you so much for appreciating our building and leaving us a 5-star rating. We are so pleased to read that our Service Team was efficient and courteous on your visit. It was a pleasure to assist you here at Family Toyota of Burleson, and we look forward to do business with you again in the future. If you need any further assistance, please reach out to us any time.

August 21, 2023

Dealership Rating
Employee Rating

Quality service work on Toyotas, lovely comfortable waiting room, good prices on service. Thank you for the free car wash. More

by 135blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2023

Family Toyota of Burleson responded

Hello, thank you so much for taking the time to leave us this positive review and appreciate our team. We are so pleased to read that you enjoyed your experience working with our Service Team at Family Toyota of Burleson. It was a pleasure to assist you, and we look forward to work with you again in the future.

August 05, 2023

Dealership Rating
Employee Rating

Excellent customer service and attention. Truly Family! Trust this dealership for your Toyota needs. This organization is above and beyond. Immediate attention. In and out in a timely manner. More

by Ryanplace76110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Justin Ernst, Alex Bass , Abigail McDaniel

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Aug 06, 2023

Family Toyota of Burleson responded

Thank you for your five-star review, and we are happy to know you were satisfied with the quality care you received from Family Toyota of Burleson. We are here if you need any further assistance.

July 29, 2023

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Employee Rating

Outstanding Supporting,Outstanding Performance,outstanding kindness, outstanding customer service,would recommend you to other customers More

by Harnton
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Family Toyota of Burleson responded

Hi Harnton, thank you for your kind review and recommendation. We are so glad that our staff provided you with outstanding customer service and support during your visit and it would be our pleasure to assist you with anything else at Family Toyota of Burleson.

July 19, 2023

Dealership Rating
Employee Rating

I have taken my car to another Toyota dealership and was very upset with the way they talked to me being a woman. Going to Family Toyota in Burleson I had a woman service writer and she was kind, patient an More

by cyndielulu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember the young lady that drove me home and picked me up but she was very polite and a safe driver

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Jul 20, 2023

Family Toyota of Burleson responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our respectful Service Department was attentive to your needs and concerns. Should you need anything, please don't hesitate to reach out to us at Family Toyota of Burleson.

July 12, 2023

Dealership Rating
Employee Rating

Great service from service person and the tech. Was able to address the issue. Thanks More

by Lisa Bureau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton

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Jul 12, 2023

Family Toyota of Burleson responded

Thank you so much for the 5-star review Service Team, Lisa. We greatly appreciate you choosing to visit us at Family Toyota of Burleson.

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