Natalie Jenkins
Natalie Jenkins at Security Dodge Chrysler Jeep Ram
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Natalie Jenkins | Page 7

Client Relations Manager

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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4.3
64 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

4.3

64 Reviews

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64 Reviews of Natalie Jenkins

September 01, 2018

Dealership Rating
Employee Rating

A satisfied customer I had a problem with my Pacifica and my service advisor, Wendi was great! She was friendly and knowledgeable. She explained what the problem was and More

by EDC3K5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendi Berke

Sep 06, 2018

Security Dodge Chrysler Jeep Ram responded

We appreciate the kind words, thank you! We're so glad to hear that Wendi took such great care of you and your Pacifica and that everything went smoothly. We hope to work with you again soon!

August 23, 2018

Dealership Rating
Employee Rating

Great Service Center. Unpleasant sales experience The service center has become an excellent facility that I would not hesitate to recommend. The sales department is not. My experience with the sales More

by unhappycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michelle Scalise , Jason Waters

Sep 05, 2018

Security Dodge Chrysler Jeep Ram responded

On behalf of the sales team here at Security Dodge , I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the lack of follow up is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Natalie Jenkins Client Relations 631-691-5000 ext 371

August 18, 2018

Dealership Rating
Employee Rating

Terrible The dealership was no help with my car at all. Nor the corporate office. Natalie jenkins was fair. She didnt call me back when I called her last week More

by dbelk42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 30, 2018

Security Dodge Chrysler Jeep Ram responded

Dear dbelk42 I'am disappointed to hear that your recent service experience was not satisfactory. We do not want anyone to leave our dealership believing that their issues weren't resolved . My last update regarding the service on your vehicle was positive. I do apologized for not receiving your phone calls. Sincerely, Natalie Jenkins Customer Relations (631) 691-5000 ext 371

August 12, 2018

Dealership Rating
Employee Rating

Good service friendly staff Brought vehicle in for service with no appointment, they did oil change, 2 recalls, and I was outta there quick! Thank you Natalie and Monica More

by ryant23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica

Aug 14, 2018

Security Dodge Chrysler Jeep Ram responded

It was our pleasure, thanks for stopping by, Ryan! We appreciate you letting us service your vehicle and if you need anything else please come back again!

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