Natasha Arsenal
Natasha Arsenal at Audi St. Paul

Natasha Arsenal | Page 2

Service Advisor

Audi St. Paul

2450 Maplewood Dr W
Maplewood, MN 55109

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Natasha Arsenal

January 12, 2026

Dealership Rating
Employee Rating

Great service and part departments! I always trust the work being done and like the thorough inspection videos. More

by nkordosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Jan 13, 2026

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

January 10, 2026

Dealership Rating
Employee Rating

Easy to check in and check out. I like receiving the video of my car walk around from the technician, as it gives me good insight into what’s going on. More

by Pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wagers, Lonnie Fahey

Jan 13, 2026

Audi St. Paul responded

Hi Pa, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Audi St. Paul.

November 13, 2025

Dealership Rating
Employee Rating

Helped solve a problem caused by out of town dealership in a very professional manner. More

by marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Audi St. Paul responded

Hi Marcus, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

November 06, 2025

Dealership Rating
Employee Rating

The communication with the dealership is very good and I’m not worrying about my car, I can trust them to work on my car properly and in a timely manner. Very efficient dealership which is was I like. More

by Thura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Krueger, Brad Helget

Nov 07, 2025

Audi St. Paul responded

Hi Thura, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Audi St. Paul.

November 03, 2025

Dealership Rating
Employee Rating

Natasha in the service department is fantastic. She is patient and has great communication skills. More

by Jodie wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Nov 04, 2025

Audi St. Paul responded

Hi Jodie, Thank you for the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Audi St. Paul.

October 19, 2025

Dealership Rating
Employee Rating

Great service advisor! Prompt, courteous, great communication about the process, timing, etc. delivery was timely too. More

by Gvander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Fahey

Oct 20, 2025

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

October 11, 2025

Dealership Rating
Employee Rating

Brad explains services to be done and those needed in the future. He returns my calls promptly and takes the time to schedule or reschedule what works for me. More

by Caralyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget, Lonnie Fahey

Oct 13, 2025

Audi St. Paul responded

Hi Caralyn, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

September 27, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with Brad Helget and his Service Team!. Top notch Customer Service! More

by Mr. Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Audi St. Paul responded

Hi Mr. Bill, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Audi St. Paul.

September 26, 2025

Dealership Rating
Employee Rating

I’ve always had great experiences here! This is the only place I trust to take my car for any maintenance work, especially if it’s done by Brad! More

by steffisuhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Sep 26, 2025

Audi St. Paul responded

Thank you for your kind words! We appreciate your trust in Brad and our team. See you next time at Audi St. Paul!

September 26, 2025

Dealership Rating
Employee Rating

Excellent service from all employees that I interacted with. Repair was completed as promised and so far everything is working xxx expected. Comfortable waiting room. More

by jdo2go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Audi St. Paul responded

Thank you for your feedback! We're glad everything went smoothly and that you had a comfortable experience. We look forward to serving you again at Audi St. Paul!

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