Nate Ferris
Nate Ferris at Ken Ganley Kia Mentor
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Nate Ferris | Page 2

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Nate Ferris

February 10, 2024

Dealership Rating
Employee Rating

Needed an emergency fix to keep my vehicle running and on the road. They got me in to service right away and fixed the problem. Fast, friendly service. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Eddy

Feb 12, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 26, 2024

Dealership Rating
Employee Rating

It’s a very relaxed environment. The service department has really improved in the customer service. We will continue to be customers for a long time. More

by TraykisBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Piotrowski, Rebecca Banks

Jan 28, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2024

Dealership Rating
Employee Rating

This was the second time I took my kids to the Kia dealership in mentor. All the staff I encountered was helpful and friendly I loved that and it didn’t take to long only an hour. Excellent service.😊 More

by Snead, Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Ken Ganley Kia Mentor responded

Hi Marsha, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2024

Dealership Rating
Employee Rating

The Service Department was friendly and helpful with my questions. Great shuttle drivers as well!! More

by Thegirlsmom7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Banks

Jan 11, 2024

Ken Ganley Kia Mentor responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Dealership Rating
Employee Rating

Tim in service was great again ! All very good! I noticed you a lot of new cars on the lot! More

by Doug
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Ken Ganley Kia Mentor responded

Hi Doug, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Dealership Rating
Employee Rating

Excellent, rapid, efficient, thanks a lot for the service, I really appreciate for your help More

by Lesvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Ken Ganley Kia Mentor responded

Hi Lesvy, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Dealership Rating
Employee Rating

Rebecca got me in fast and communicated with me over the phone and in person with issues and or problems, and was nice and friendly and didn’t have me waiting . Good job Rebecca! More

by Shanehembree15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Banks

Dec 25, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

December 09, 2023

Dealership Rating
Employee Rating

Rebecca at the service desk was very friendly and pleasant to work with today during my visit More

by Theburnsfamily1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

Dealership Rating
Employee Rating

The dealership was clean and comfortable while I waited for my car while in service More

by hgoss627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Dealership Rating
Employee Rating

The people at the dealership are always courteousand professional. It's easy for me to get appointments, which is a plus because inhabe a busy schedule. More

by Hall.vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes

Dec 02, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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