Nate Sousley
Nate Sousley at Wood Nissan Lee's Summit
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Nate Sousley

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
147 Reviews
4.9

147 Reviews

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147 Reviews of Nate Sousley

May 04, 2025

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Employee Rating

From service to the staff are all amazing. I won't go to just anyone. I handle most of my cars care as my husband is disabled. I never feel like someone is taking advantage of me. More

by amypense
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith

April 24, 2025

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I chose to bring my car here for maintenance because the previous owner did. Been coming for a couple of years now and they take such great care of me. Always friendly and helpful and they throw in a quic More

by jennicm01
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Recommend Dealer
Yes

Other Employees Tagged: Serik Davidson

Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you for sticking with us over the years — we’re honored to keep the tradition going strong! 🚗💨 We’re all about making sure you (and your car) feel taken care of, and hey, a little car wash sparkle never hurts either. We truly appreciate your loyalty and look forward to keeping you rolling smooth for many more years to come!

April 23, 2025

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The staff listened to my description of the issues and fixed them. They were helpful and friendly. And the rattling is gone. More

by Pua1aloalo
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Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

Apr 28, 2025

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re so happy to hear our team listened, took care of the issues, and — best of all — sent that rattling noise packing! 😄 We really appreciate you trusting us with your vehicle and we're always here if you need anything else. Thanks again for choosing us!

April 20, 2025

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I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

by klynn
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thanks for the awesome feedback! We're all about making things easy, quick, and welcoming every time you visit. It’s great to know you can count on us when your vehicle needs attention. We appreciate your trust and look forward to seeing you next time!

April 19, 2025

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Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a More

by k.
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your continued trust and kind words! We believe in transparency, no-pressure conversations, and just being straight with our customers—so it means a lot to hear that’s been your experience every time. We're always here to help however we can!

April 16, 2025

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Treated with the upmost respect. Very professional. Washed my car right after service. Nice touch be treated with respect More

by Jodi
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you felt respected and well taken care of—that's exactly the experience we aim to deliver every time. And hey, nothing like a freshly washed car to top off a great visit, right? We truly appreciate you choosing us and look forward to seeing you again!

April 15, 2025

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I have always received excellent service. Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehi More

by srobeen9
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

We’re so grateful for your kind words and your continued trust in us! Our team takes pride in making sure both you and your vehicle are well taken care of, every time. Thanks for the recommendation—it truly means a lot. We’ll be here whenever you need us, whether it’s service or your next ride!

April 10, 2025

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I have never had a bad experience with any of the knowledge staff and service is always quick! More

by brentzweifel
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Recommend Dealer
Yes
Apr 14, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that our team consistently delivers a great experience—and fast, too! We’ll be sure to pass the kudos along to the crew. Can’t wait to see you next time!

April 09, 2025

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Excellent and prompt service. Extremely professional and were quick to let me know issue with vehicle More

by seubert.family
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Recommend Dealer
Yes
Apr 11, 2025

Wood Nissan Lee's Summit responded

Thanks for the kind words! We're all about being upfront, professional, and getting things done right—and fast. Glad we could keep you in the loop and get your vehicle taken care of quickly. We appreciate you trusting us and hope to see you again (hopefully just for maintenance, not issues)!

April 04, 2025

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Kolt who works with the Enterprise fleet vehicles is great to work with. I am glad I get to work with him when I come in. The other people on the service desks do not have the best customer service. W More

by kdivelbiss55
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Recommend Dealer
No
Apr 07, 2025

Wood Nissan Lee's Summit responded

Thank you for your honest feedback—and for being a loyal customer over the years. We’re so glad to hear that working with Kolten has been a consistently positive experience. He’s a valued member of our team, and we’ll make sure he hears your kind words. That said, we’re truly sorry to hear about the service gaps you’ve experienced when Kolten isn’t available. Waiting to be acknowledged or having trouble reaching us by phone is not the experience we aim to deliver. We take your concerns seriously and are addressing them internally to ensure all our guests receive the prompt, respectful service they deserve—every time they visit. We appreciate you sticking with us, and we’re committed to earning your trust across the board, not just when Kolt is here.

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