Nathan Baker

Brought vehicle in for routine service maintenance (oil change, tire rotation, general maintenance inspection). Service rep noticed néw tires bought and installed elsewhere six months and 5000 miles ago. change, tire rotation, general maintenance inspection). Service rep noticed néw tires bought and installed elsewhere six months and 5000 miles ago. Tires balanced and then an alignment done at a Toyota dealership. Local dealership today adamant to sell me on need for balancing tires and getting an alignment. $188.90 rip-off for balance and alignment. Also charged $17.00 for tire rotation despite being told tire rotation covered in my extended maintenance agreement. Unable to observe service being done to vehicle, no knowledge that tire rotation, balancing, and alignment actually done. Being sold service not needed and not observing work done, massive loss of trust and confidence on dealership service. Love the vehicle, but can’t say the same for rip-off service. More

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Most decked out dealership I've been to. Waiting room with cafe, charging stations, comfy seating. Even a gift shop for some reason. Waited an hour for my shuttle though. Waiting room with cafe, charging stations, comfy seating. Even a gift shop for some reason. Waited an hour for my shuttle though. More

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The service advisor was great. He listened to my wants and needs. He even gave me advice about a future purchase. He listened to my wants and needs. He even gave me advice about a future purchase. More

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Nathan is very professional and great customer service . We drive from Buda, Tx for this service We drive from Buda, Tx for this service More

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Great place with great service I will be using this dealership in the future for my car needs dealership in the future for my car needs More

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Nathan did a great job at explaining what was going on with my care and got it handled fast! with my care and got it handled fast! More

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Very friendly staff, The person helping me was very patient ,knowledgeable and personable in guiding me through the process, I would definitely not hesitate in coming back for future work to be done! patient ,knowledgeable and personable in guiding me through the process, I would definitely not hesitate in coming back for future work to be done! More

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Every time I visit this dealership, there are always plenty of friendly faces to greet me, understand why I am there, and take action right away. No matter if it’s on the service drive, the sales floor, plenty of friendly faces to greet me, understand why I am there, and take action right away. No matter if it’s on the service drive, the sales floor, or the café, everyone here does a great job, making me feel that I’m being well taken care of And getting me back to my day with a clean, well serviced vehicle. More

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Didn’t have an appointment but was able to service my vehicle the same day. Very happy customer vehicle the same day. Very happy customer More

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This Toyota is one of the best I have been to, all of the staff are very professional and customer oriented. staff are very professional and customer oriented. More

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