Nathan Casillas | Page 10

I find it aggravating and dishonest that I was sold a 75k mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I boug mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I bought the car there. A 75 k mile service package should have gotten me to 90k miles if you were not so deliberately dishonest and misleading in selling this package. I have been thinking that I should report this to Better Business and put it on your website so that some other unsuspecting customer is not misled. The service provided has been good but some services were done without my authorization, which is also upsetting More

by brockkelly Verified Customer Verified Customer

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The initial salesman I dealt with was helpful however others in the process were not. others in the process were not. More

by Kenrodkey Verified Customer Verified Customer

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Chuck Deagan, Nathan and everyone else I interacted with was very helpful and accommodating. I would higly recommend this dealership and will be back in the furure. Great team! was very helpful and accommodating. I would higly recommend this dealership and will be back in the furure. Great team! More

by dawnrmorrow Verified Customer Verified Customer

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Salesman Bob was very helpful and my return for an oil change went just fine including a ride to and from dealership and home. change went just fine including a ride to and from dealership and home. More

by lanceplaza Verified Customer Verified Customer

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Such pleasant and knowledgeable employees to work with. Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! More

by marti181 Verified Customer Verified Customer

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Santa Cruz Toyota was very helpful, knowledgeable, and friendly in their customer service department. Thank you. friendly in their customer service department. Thank you. More

by rfashboyle Verified Customer Verified Customer

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I brought in my Rav 4 when the check engine light was on (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! More

by Hvandercook Verified Customer Verified Customer

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Great dealership fair pricing on service very nice waiting room coffee tea pastry’s . Just a quick word for Toyota please bring affordable new cars back . And small basic trucks Toyota would do well waiting room coffee tea pastry’s . Just a quick word for Toyota please bring affordable new cars back . And small basic trucks Toyota would do well to forget electric cars Hybrids are fine / turbo charging auto stop start is not good idea for longevity if Toyota wants to survive you will need to remember and do well to realize not all customers have deep pockets More

by danielrussell1954 Verified Customer Verified Customer

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All was well and good and done rather quickly. I'll be back in 5,000 miles! I'll be back in 5,000 miles! More

by Scott Verified Customer Verified Customer

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Mikell Johnson is an asset to Santa Cruz Toyota very knowledgeable and courteous Great Service knowledgeable and courteous Great Service More

by manuelflorendo1 Verified Customer Verified Customer

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