Nathan Casillas
Nathan Casillas at Santa Cruz Toyota

Nathan Casillas | Page 5

Finance Manager

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.7
107 Reviews
4.7

107 Reviews

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107 Reviews of Nathan Casillas

August 07, 2025

Dealership Rating
Employee Rating

Thank you so much for your services and promptly doing the maintenance work. 👍🏼 Have a great day! More

by Screen name
Service Time
Recommend Dealer
Yes
Aug 08, 2025

Santa Cruz Toyota responded

Thank you for the kind words, see you next time!

August 04, 2025

Dealership Rating
Employee Rating

Hunter the guy. Great communication and honest. Done in a timely matter as well. Thanks. More

by Manzy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Jorge Aguilar, Phil Lopresti , Craig Bandy, Hunter.

Aug 05, 2025

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

August 02, 2025

Dealership Rating
Employee Rating

You guys mean business and were very helpful! If you need a car, see them! More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Jorge Aguilar, Phil Lopresti , Craig Bandy

Aug 04, 2025

Santa Cruz Toyota responded

Thank you so much for the great review! Our team enjoyed having you here, and we hope to see you again!

August 01, 2025

Dealership Rating
Employee Rating

Use caution with parts, they oversell. Overall a good experience. Repeat customer of Two trucks. More

by nehfdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Jorge Aguilar, Phil Lopresti , Craig Bandy

Aug 04, 2025

Santa Cruz Toyota responded

We appreciate the feedback, and our team hopes to have the opportunity to work with you again.

August 01, 2025

Dealership Rating
Employee Rating

Really appreciated the fast and efficient service on my car, and the ride back and forth! More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Jorge Aguilar, Phil Lopresti , Craig Bandy, Drivers were great!

Aug 04, 2025

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team enjoyed having you here, and we hope to see you again.

July 31, 2025

Dealership Rating
Employee Rating

Excellent quality work. I am looking forward to servicing my vehicle in the near future. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Jorge Aguilar, Phil Lopresti , Craig Bandy

Aug 01, 2025

Santa Cruz Toyota responded

Thank you so much, Randy! See you next time.

July 23, 2025

Dealership Rating
Employee Rating

I understand you have to make ends meet but charging me for a malfunction service on a 3 week old leased vehicle was wrong.. More

by slv steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Aguilar, Phil Lopresti , the room ladies in the rental department...amazing

July 22, 2025

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Employee Rating

Santa Cruz Toyota consistently provides the best sales and service experience of any dealership I’ve ever worked with. More

by dustin.albertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Jorge Aguilar, Phil Lopresti , Craig Bandy

Jul 23, 2025

Santa Cruz Toyota responded

Thank you so much! It was wonderful working with you and we hope to see you again.

July 22, 2025

Dealership Rating
Employee Rating

Attentive and supportive, friendly, knowledgeable, unpressured, helpful would recommend to others shopping for new car More

by billanddarci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aguilar

Jul 22, 2025

Santa Cruz Toyota responded

Thank you for the 5-star review and kind words.

July 19, 2025

Dealership Rating
Employee Rating

Answered all my questions and explained my options very helpful. Also made suggestions on why I would choose each option More

by jeffbaker2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aguilar

Jul 20, 2025

Santa Cruz Toyota responded

Thank you for the 5-stars and your business!

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