Nathan Hausser | Page 6

The whole staff is amazing. From the beginning of the process straight through to my first oil change the staff took such great care of me. Best experience ever. process straight through to my first oil change the staff took such great care of me. Best experience ever. More

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I purchased my 2014 Jeep Grand Cherokee in Dec. 2014 @ Hurst Autoplex Mitsubishi. My family has purchased a total of 5 vehicles from this dealership. I must say every buying experience was a good one. My Hurst Autoplex Mitsubishi. My family has purchased a total of 5 vehicles from this dealership. I must say every buying experience was a good one. My husband & I always bring our vehicles in for maintenance here as well. Nathan Hausser Service Drive Mgr & Gabriel Ozokwo Lead Master Tech, are the only ones that take care of our vehicles due to their professionalism, dependability, and always courteous to me & my family. Thanks everyone for a great job! Becky More

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Frankie always takes care of me. I call to set a time to come. It is always the day I need to come in. Thank you come. It is always the day I need to come in. Thank you More

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Nathan and Gabriel are the best in the business! I've known Nathan for almost seventeen years, and both he and Gabriel have often gone above and beyond to make certain that I am happy with my Mitsubishi known Nathan for almost seventeen years, and both he and Gabriel have often gone above and beyond to make certain that I am happy with my Mitsubishi vehicles. I'll never take my cars (and truck) anywhere else for service! More

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They are so helpful and always take care of my car. If I have any questions I can call or email they and they will answer it. Thank you have any questions I can call or email they and they will answer it. Thank you More

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I've had my vehicles serviced at Hurst Autoplex Mitsubishi since the dealership opened for business, and never plan on going anywhere else for maintenance or repairs. Mitsubishi since the dealership opened for business, and never plan on going anywhere else for maintenance or repairs. More

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I was able to schedule an appointment that easily matched my schedule and was greeted as soon as I pulled into the service center. The waiting room was very comfortable and had a big tv making the wait time my schedule and was greeted as soon as I pulled into the service center. The waiting room was very comfortable and had a big tv making the wait time comfortable. I had scheduled an oil change and tire rotation and it was done in a very reasonable amount of time. Nathan, my service contact, was very personable. More

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2017 Mitsubishi Outlander Our car had a warranty issue on the catalytic converter and fix some recall items. Did a great job and informative on all items needing done Our car had a warranty issue on the catalytic converter and fix some recall items. Did a great job and informative on all items needing done More

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Excellent Customer Service I am delighted with their service department! Their service manager, Nathan, has overseen maintenance on the last 3 cars (Eclipses) that I have bough I am delighted with their service department! Their service manager, Nathan, has overseen maintenance on the last 3 cars (Eclipses) that I have bought. I am a customer for life😃 More

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customer service There was some initial misunderstanding about the features of a vehicle. The Outlander PHEV apparantly doesn't get a lot of attention around here. I w There was some initial misunderstanding about the features of a vehicle. The Outlander PHEV apparantly doesn't get a lot of attention around here. I was pretty upset about it at first and I felt like it took longer but over all they really did make a lot of effort to help me out and come to a solution where everybody would be happy again. There was no high pressure during sales. Jonathan Lopez is very personable and did a great job with handling things. Their service department did a lot a legwork in trying to research and to help me learn more about the car. In the end I'm happy with the car it just had a surprising learning curve that I didn't expect. (It can be driven simply but there's a lot you can do with it). The people here defied my expectations of car sales men and really went above and beyond to help me out. More

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