Nathan Heald

I’ve purchased several vehicles from this dealership over the years and have never had an experience like this. Unfortunately, my most recent purchase was extremely disappointing. I purchased a gently used v the years and have never had an experience like this. Unfortunately, my most recent purchase was extremely disappointing. I purchased a gently used vehicle that was still almost $60k Several cosmetic items were discussed and agreed upon at the time of purchase, including scratches, an interior stain, damaged rims, and other concerns that should have been addressed during the initial detailing. Because the vehicle was never properly detailed, I wasn’t able to fully identify everything at the time of purchase. Once I noticed the rim damage, I immediately brought it to my sales representative Nathan’s attention because we had initially thought some of those areas would improve with detailing. Now, after multiple visits, the dealership is unwilling to help address the rims. I had to bring the vehicle back three separate times before most of the other issues were finally addressed. On one visit, I made the drive to the dealership after being told the vehicle was ready, only to find that the agreed-upon items had not been completed. My sales representative had not even checked the vehicle before I arrived and never apologized for the inconvenience. This was my day off and I live about 30 mintues away. Overall, I felt like once the sale was completed, both the salesperson and sales management were more focused on moving on than making sure the commitments made during the purchase were honored. I also found it concerning that my concerns did not seem to be taken as seriously until my husband brought the vehicle in on the third visit, when some of the issues were finally addressed. I’m sharing this because I would not want another customer to go through the same experience. As a repeat customer, I expected much better communication, accountability, and follow through after the sale. Not once did Nathan even apologize to me. I would not recommended this dealership or working with Nathan. More

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I've bought 2 cars in the past from Zimmerman Honda, always 5 star rating! always 5 star rating! More

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Zimmerman Honda was grateful for our past purchase at the dealership. They worked with us to make sure they kept our business. Nathan Heald was our salesman; neat young man. He came right out to gree dealership. They worked with us to make sure they kept our business. Nathan Heald was our salesman; neat young man. He came right out to greet us. Nathan is pleasant, honest and very respectful of his customer's time. He is polite with a good sense of humor. We enjoyed working with him. Dylan Ralston took care of the financing. Dylan was very personal and knowledgeable. He obviously enjoys his work. More

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Bought a Certified Preowned Pilot from Nathan Heald. Great to work with, I was not pressured at all on purchasing or any add-ons. Also did service maintenance I wanted before purchasing. All staff is gr Great to work with, I was not pressured at all on purchasing or any add-ons. Also did service maintenance I wanted before purchasing. All staff is great to work with. Excellent experience, would recommend! More

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Our buying experience this time was the best ever, Nathan Heald was extremely knowledgeable of the vehicle we were interested in. We connected immediately, and have connected with him since our purchase whe Heald was extremely knowledgeable of the vehicle we were interested in. We connected immediately, and have connected with him since our purchase when we had a question. I will definitely recommend him to anyone interested in purchasing a new car or truck. More

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Great working with Nathan for our grandson (new purchase) and myself (used purchase). Very patient, knowledgeable, and professional, I highly recommend this great young man. and myself (used purchase). Very patient, knowledgeable, and professional, I highly recommend this great young man. More

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Nathan was very helpful with finding myself and my husband vehicles after both of our vehicles were destroyed in a garage fire. It was a very stressful time and he made the process easier. We ended husband vehicles after both of our vehicles were destroyed in a garage fire. It was a very stressful time and he made the process easier. We ended up buying 1 used CRV and 1 new CRV. Nathan is very friendly, honest, and knowledgeable, he did not rush us with our purchases. Thank you Nathan for helping us Patty and Rick Hernandez. More

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This is the second Honda I’ve purchased here and had a very good experience both times. Nathan Heald was a great salesperson to work with. Excellent product knowledge, very easy to talk to, and no high very good experience both times. Nathan Heald was a great salesperson to work with. Excellent product knowledge, very easy to talk to, and no high pressure sales approach. Also, Kris and the finance team were very good to work with. Would definitely buy from them again. More

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Nathan was very helpful. He was knowledgeable and answered all our questions. Having been a chevy owner my whole life I feel really excited to own my first Honda. He was knowledgeable and answered all our questions. Having been a chevy owner my whole life I feel really excited to own my first Honda. More

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We had a great experience at Zimmerman Honda. Our Sales Consultant, Nathan Heald was very easy to work with and knowledgeable about the CRV we were looking to purchase. Everyone we worked with an Our Sales Consultant, Nathan Heald was very easy to work with and knowledgeable about the CRV we were looking to purchase. Everyone we worked with answered our questions and provided us with all the information we needed to make the right decision. More

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