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Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet of West Bend

Nathan Heimerl | Page 22

Service Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
457 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

4.4

457 Reviews

Write a Review

457 Reviews of Nathan Heimerl

February 20, 2023

Dealership Rating
Employee Rating

Completed all of the repairs and put new tires on my truck. Great service. Also provided a shuttle which was a huge gelp More

by KORLOFSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 08, 2023

Dealership Rating
Employee Rating

Service was excellent, . That's were I ll be doing my business from now on . More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Team

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Feb 08, 2023

Heiser Chevrolet of West Bend responded

Melody, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 03, 2023

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Employee Rating

Paid for a diagnosis but did not receive a complete diagnosis or thorough explanation. Was told I needed a new turbo. 1 week later after further inquiry was told it could be fixed onstead of replaced More

by ERAZMASN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Karissa Rohde, Service Team

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Feb 06, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

January 20, 2023

Dealership Rating
Employee Rating

The recall issue was addressed promptly. This was consistant with my first experience with the Heiser Cadillac service staff. More

by FBGREBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 18, 2023

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Employee Rating

Going here for over 2 years for service. Fast and complete service. Fix it the first time. Take the time to explain service and answer all my questions. More

by neldnerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2023

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Employee Rating

Need more loaner cars to be available, otherwise good sales and service team. Highly recommended. More

by LEHMANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez , Matthew Myszka, Karissa Rohde, Service Team

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Jan 12, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer Thank you for taking the time to leave a review. I have sent your feedback to the appropriate management in an effort to better our business. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 10, 2023

Dealership Rating
Employee Rating

Nice, courteous, people to deal with. The dealership has never let us down. We will continue to go there. More

by WBINGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 09, 2023

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Employee Rating

They did the work done as need in a timely manner and vary professionally thank Kyou More

by hunttrap651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2023

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Employee Rating

Very pleased with the service at Heiser Chevrolet today staff is very considerate and professional More

by brent39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 05, 2023

Dealership Rating
Employee Rating

Excellent help getting new tires for my new CT4. And they even offered to price match other local sources. They also scheduled my appointment to meet my special requirements. Wonderful experience. G More

by LSDSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 05, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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