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Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet of West Bend

Nathan Heimerl | Page 33

Service Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
457 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

4.4

457 Reviews

Write a Review

457 Reviews of Nathan Heimerl

February 27, 2022

Dealership Rating
Employee Rating

Attentive professional employees. I always feel confident bringing my Cadillac there . I felt service was efficient and quick More

by Igor_slump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch

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Feb 28, 2022

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 27, 2022

Dealership Rating
Employee Rating

The service department was courteous and efficient. The waiting area was clean and pleasant. It was a very nice experience to have my vehicle safety recall completed at Heiser Chevrolet in West Bend, More

by jesigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Service Team

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Feb 28, 2022

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2022

Dealership Rating
Employee Rating

They are knowledgeable good with the customers. They communicate good their prices are good They will work with you. More

by Short stuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Service Team

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Feb 25, 2022

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2022

Dealership Rating
Employee Rating

Worst dealership I had ever dealt with. They don't work with any outside warranty companies that they don't sell. Worst service I ever had. My truck was purchased new there and serviced a More

by billwink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Feb 24, 2022

Heiser Chevrolet of West Bend responded

Bill, Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 22, 2022

Dealership Rating
Employee Rating

It went quickly as I enjoyed a good cup of coffee! !fast and friendly service and drove away with a happy clean car. Thanks More

by SHABBOTT56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team

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Feb 23, 2022

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 20, 2022

Dealership Rating
Employee Rating

Handsome sales managers. Really friendly and everyone makes sure you are comfortable. Good coffee and a clean lounge area. Thanks Heiser! More

by ZEN_GAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Calmes, Lana Finch, Gary Marcouiller, Matthew Myszka, Rafael (Rafy) Rivera, Tim Robinson, Mike Ronson, Bryan Schultz, Service Team

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Feb 21, 2022

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 20, 2022

Dealership Rating
Employee Rating

Bid not fix problem I have to return for service for the third time cars remote start is not working More

by JOHNPALUCHNIAK
Quality Of Work
Recommend Dealer
No
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Feb 23, 2022

Heiser Chevrolet of West Bend responded

John, thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager Lana Finch in an effort to better our business and employees

February 10, 2022

Dealership Rating
Employee Rating

The problem was diagnosed and fixed quickly under warranty. They were able to schedule me at a time that worked for me. More

by ROSSJPURDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team

Report | Print
Feb 17, 2022

Heiser Chevrolet of West Bend responded

Thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

February 09, 2022

Dealership Rating
Employee Rating

as usable knowledgebal curtius staff...matt nathan and lana maje it easier to navigate trogh the mechanical terminilogy ... More

by Isaac G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team, cezar Nunez

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Feb 17, 2022

Heiser Chevrolet of West Bend responded

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 07, 2022

Dealership Rating
Employee Rating

Ceasar from sales is great service crew seems caring overall I'm pretty good job More

by patricia.negrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team

Report | Print
Feb 17, 2022

Heiser Chevrolet of West Bend responded

Thank you for your business! Our customers are our highest priority and I am pleased to hear you have had a great experience. Have a great day!

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