Dealership Experience
6 yrs, 2 mos
Languages Spoken
English
23 Reviews
Write a Review23 Reviews of Nathan Hines
September 17, 2026
Christian did an AMAZING JOB helping me with my new Ranger!! It was such a pleasure meeting him, ASK FOR HIM!! Ranger!! It was such a pleasure meeting him, ASK FOR HIM!! More
Other Employees Tagged: Omid Mortazavi, Rony Abi Haidar, Christian Ternon
September 15, 2026
I live in Alaska and purchased a 2022 GMC Sierra from them. BAD IDEA!!!!!! I paid for a friend to fly to Portland to drive the vehicle to me in Alaska. I asked the finance guy and the salesperson to m them. BAD IDEA!!!!!! I paid for a friend to fly to Portland to drive the vehicle to me in Alaska. I asked the finance guy and the salesperson to make sure the paperwork was in the vehicle, as we did everything online, but the actual paperwork was needed to get through Canadian customs. There was no paperwork, my friend was turned away at the border and not allowed to enter Canada. I then had to pay over $3,000 to have it put on a barge and shipped to Alaska, I had to pay to change my friends airline ticket to fly out of Seattle, I had to pay for my friend to get a hotel room for the night because the shipping place was only open during business hours, I then had to pay $375 for the truck to be defueled because to travel on the barge it had to have a 1/4 tank or less, and an Uber to get him from the port in Tacoma to the Seattle airport. When I finally got the truck there were 3 nuts missing on the tires, the silver molding on the passenger mirror was missing, (these things were missing in the pictures the freight company took of the truck when they received it), the dash system reports the SD card is missing (which it is not), I have tried to remove it and put it back in but still pops up on my dash that the SD card missing. This is very annoying to have to dismiss every 10 minutes. I called the dealership and spoke to the salesperson, he said he would have the manager call me back, I have never gotten a call from the manager or anyone else. I had only had the truck in my possession for about 2 months, I was driving down the Seward highway heading to a wedding and when I got into the pass, where there is no cell service), the dash reported "Engine oil hot" so I pulled over to check things out. First I checked the oil, there was oil in it but no where near full, you would think the dealership would have changed the oil prior to selling it, and since I didn't even put 300 miles on it yet it should not have been low on oil. I was stranded for over 4 hours on the side of the road. The truck was towed back to Anchorage the next day and after 10 days of sitting at Chevy of South Anchorage, I finally got a call from the service department saying the engine was seized and I would have to get a new one! xxx???????DO NOT BUY A USED VEHICLE FROM THESE PEOPLE!!!!! They obviously do not do the certified preowned inspection as promised. I did not finance the vehicle through them, I used my bank. More
Other Employees Tagged: Brandon Lee
August 29, 2026
The Sales and finance team are amazing! Thanks Christian and Noah! No pressure to buy. Thanks Christian and Noah! No pressure to buy. More
Other Employees Tagged: Noah Elkind, Christian Ternon
August 22, 2026
John, Omid and Nathan were all great at helping us buy our car for my son. our car for my son. More
Other Employees Tagged: Omid Mortazavi, John Raptor
July 30, 2026
He walked me thru the process and went thru all the features of my new car answering all my questions. He was patient and courteous vadym features of my new car answering all my questions. He was patient and courteous vadym More
Other Employees Tagged: Christian Ternon, Vadym Budylkin , Josh Turkington
July 18, 2026
I recently bought a car from Royal Moore Buick GMC and worked with Sam, who made the process remarkably easy. From the get-go, he was knowledgeable, understood the vehicle inside and out, and answered eve worked with Sam, who made the process remarkably easy. From the get-go, he was knowledgeable, understood the vehicle inside and out, and answered every question directly and honestly, without ever making me feel rushed into a decision. Sam let me take my time, walked me through my options, and was upfront about pricing and features. It felt like he was genuinely trying to help me find the right fit rather than just close a deal. The rest of the team was equally professional. If you want a straightforward, easy car-buying experience, go to Royal Moore Buick GMC and ask for Sam. More
Other Employees Tagged: Samuel Burgin
June 11, 2026
Andres Najera took very good care of us. Knew his job and wasn't pushy! Was patient helped every step of the way and genuinely cared about giving us a good experience. It's nice to come back Knew his job and wasn't pushy! Was patient helped every step of the way and genuinely cared about giving us a good experience. It's nice to come back to a dealership 10 yrs later and still have a great experience buying a car knowing they are still doing things fair. More
Other Employees Tagged: Andres Paz Najera
May 31, 2026
Giving Royal Moore Hillsboro 5 stars. The entire vehicle purchase process was great. Vadym was my sales person and he was very knowledgeable and helpful throughout the purchase. I will co The entire vehicle purchase process was great. Vadym was my sales person and he was very knowledgeable and helpful throughout the purchase. I will come back to Royal Moore again. More
Other Employees Tagged: Omid Mortazavi, Vadym Budylkin , Josh Turkington
April 27, 2026
Great team, Andres was very attentive, friendly we had zero pressure, answer all our questions and help us with the process of buying our dream truck. zero pressure, answer all our questions and help us with the process of buying our dream truck. More
Other Employees Tagged: Jesus Cantu, Andres Paz Najera , Travis Allen
April 12, 2026
My husband and I were in need of a new vehicle. We came to Royal Moore GMC Buick/Mazda and had the best experience. Our salesman Christian was amazingly knowledgeable, easy to talk to and gave us t We came to Royal Moore GMC Buick/Mazda and had the best experience. Our salesman Christian was amazingly knowledgeable, easy to talk to and gave us the best experience. Our finance guy Nathan was awesome as well. I highly recommend anyone looking for a new car start with Royal Moore! You won't be disappointed! More
Other Employees Tagged: Jesus Cantu, Christian Ternon , Travis Allen

