Nathan Hudson
Nathan Hudson at Landers McLarty Subaru

Nathan Hudson | Page 6

New Car Sales Manager

Landers McLarty Subaru

5790 University Dr
Huntsville, AL 35816

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106 Reviews
not yet
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106 Reviews

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106 Reviews of Nathan Hudson

January 25, 2021

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Awesome place to buy a car. Everyone was super nice and helpful. Answered all my question. Megan my sales representative was great. I communicated my interest in purchasing an Outback several months ago b More

by tkenn66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ladd, Meagan Messamore

Jan 25, 2021

Landers McLarty Subaru responded

Thank you for coming to see us! We are very happy to hear you enjoyed your experience with Megan. Please let us know if there is anything else we can assist you with.

December 18, 2020

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Employee Rating

Jesse has been my daughter and son in laws sales person for 4 cars He is extremely knowledgeable and friendly , and doesn’t accept anything less than perfection for his client . I was visiting from out of More

by Kansas 66762
Recommend Dealer
Yes

Other Employees Tagged: Jesse Free

Dec 21, 2020

Landers McLarty Subaru responded

We are so happy we were able to help you! Thank you for making the drive to come see us. We hope you enjoy your new Forester!

December 09, 2020

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Employee Rating

Sarah reached out to me to Invite me to bring my vehicle in for a trade that I no longer own. I can tell she genuinely cares and appreciate her kind words... More

by Brad
Friendliness
Recommend Dealer
No

Other Employees Tagged: Brian Klie , Sarah Hernandez

Dec 11, 2020

Landers McLarty Subaru responded

Hi Brad, thank you for the review. Please let us know if there is anything else we can do for you!

November 14, 2020

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Employee Rating

These guys jumped through hoops and bent over backwards to get me into my new Subaru. Thankful not to have to live with old car. More

by KathyCru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Markeyce Parker, Orestos

Nov 17, 2020

Landers McLarty Subaru responded

Thank you for coming to see us and trusting us! We are glad we were able to assist you. Please let us know if there is anything else we can do for you!

October 27, 2020

Dealership Rating

Nathan was very articulate, knowledgeable, and approachable. Nathan seemed to be an honest person. I recommend speaking with Nathan should you have any questions about Subaru. More

by Christopher Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Landers McLarty Subaru responded

Thank you for coming to see us Christopher!

September 21, 2020

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Employee Rating

We’ve been a loyal Subaru family for multiple cars, Landers McLarty and the wonderful people there keep us coming back! If you’re able to work with Al Hampton and/or Jodie VanCronkhite—do it. Al and Jo More

by HappyHottels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Algernon Hampton , Jodie VanCronkhite

Sep 23, 2020

Landers McLarty Subaru responded

Thank you for coming to see us and such an awesome review! We appreciate you!

August 10, 2020

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Employee Rating

We had the all around best customer service experience!! Sarah was key in helping us make the decision to choose Subaru!! She was very informed, and explained features of each car we test drove!! It was so More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Hernandez

Aug 12, 2020

Landers McLarty Subaru responded

We are so happy to hear of your experience with us! We are so glad we were able to help you and find the perfect vehicle. Thank you for coming to see us!

July 15, 2020

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Employee Rating

First, dealers advertised price was 800.00 dollars less online than actual asking price once at dealership. Second, car appeared to have not been cleaned in 10 months due to actual dirt buildup in almost e More

by Larjon
Recommend Dealer
No

Other Employees Tagged: Frank Williams , Liam Gray

Jul 15, 2020

Landers McLarty Subaru responded

Mr. Jones, we sincerely apologize for the detail and the back and forth. We feel it was not conveyed to our management staff about your concerns. We have reached out to you and want you to understand that we don't treat our customer in this manner and we want to make sure your car is in the condition you expect and would love the chance to make that happen for you. we will continue to reach out.

Jul 15, 2020

Landers McLarty Subaru responded

Mr. Jones, we sincerely apologize for the detail and that you are so upset. We have reached out to you and want you to understand that we don't treat our customer in this manner and we want to make sure your car is in the condition you expect and would love the chance to make that happen for you. We will continue to reach out, but would appreciate it if you contacted us.

Jul 15, 2020

Larjon responded

Your dealership had two opportunities to resolve this issue. As part of deal, I was owed a wash and wax. It was delivered with a less than satisfactory wash only no wax. Thats when the blemishes were visually noticable to me and show to salesman. There was no effort to correct the issues with cleanliness or blemishes. The wash and wax was scheduled a second time for next day. Then spent a hour at dealership with salesman attempting to remove blemishes. Once home, I spent another 5 hours washing, buffing, waxing, and rewashing a brand new from a dealership. Returned to dealership next day for the promised wash and wax. Again, showed the salesman all the spots I still had issues with and circled them with yellow caryon which would have been removed if they wax the car. Again, no effort by salesman to correct the issue or get someone else involved. Or, he did and those people didn't take action. Either way no one took action twice to satisfy what was promised. Offer a car sale online for 800.00 less online than dealership price, which I would consider false advertisement. But again received another less than satisfactory wash only no wax. Only to have to go home and removed all marks I made around blemishes and wash again properly. There's two occasions to correct this issue and don't trust. Not do I want this dealership to touch my vehicle again, and only a monetary offer could resolve this issue.

Jul 23, 2020

Larjon responded

Update. Management knew about issues based on phone call with sales manager, but failed to take action prior to deliveey. Still owed a wash and wax as part of purchase agreement. Spent 4 hours and $100.00 detailing car the day of delivery. Another 8 hours and $300.00 buffing and repairing chip and and lost $180.00-$360.00 for my time. Only to have low tire pressure light to come on within 5 days. Once I changed gauge from kPa to PSI tire gauge for all tires read 8-12 PSI below recommend pressure in manual. So had to stop at gas station and add air. So why did I pay extra for nitrogen filled tires. I don't know. Then next day, after using wipers twice the washer fluid light came on. Obviously, dealer doesn't have a pre delivery checklist and make sure everything is top off. Luckily, rest of fluid are full. Service tech probably just changes valve caps on stem and never fill with nitrogen. Most likely salesman hit car with fuel nozzle cussing a chip and cap causing another chip. Because neither were there after intial walk around and bother are obvious.

June 18, 2020

Dealership Rating
Employee Rating

A very pleasurable experience. I enjoyed not having to spend too much time. Markyce was great and taught us a lot about the new car. Thanks. More

by Burnsre
Recommend Dealer
Yes

Other Employees Tagged: Markyce

Jun 19, 2020

Landers McLarty Subaru responded

Thank you for the great review. We hope you enjoy your new car!

June 15, 2020

Dealership Rating
Employee Rating

Easy to work with. Financial terms were handled professionally and without a lot of drama. Good people. This was my second purchase and both were easy and professional. More

by bgc341
Recommend Dealer
Yes

Other Employees Tagged: Algernon Hampton, Bill Ladd

Jun 17, 2020

Landers McLarty Subaru responded

Thank you for the great review and for trusting us twice! We appreciate you!

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