I had a great experience!
Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal
Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal done. I feel like there was transparency in what I was getting and paying for. I was also impressed with how Jason sat with me in the car and showed me every single button and knob and how it all worked. I would recommend this dealership to friends and family.
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by Megan.bowman
Verified Customer
Verified Customer
Other Employees Tagged:
Lori Bye, Ben Hannah, Shah Kangarani, Leo Silva, Josh Feinberg, Jason Arnold
Nov 28, 2023 -
Audi Marin responded
We're thrilled to hear about your great experience and the transparency you felt throughout the process. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future.
At Audi Marin, we value your trust, and we are committed to continuous improvement. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back for any future automotive needs.
Everyone was
Polite.
And prompt on our meetings. Nathan reached out to close the deal.
And prompt on our meetings. Nathan reached out to close the deal.
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by klaustermeier
Verified Customer
Verified Customer
Nov 28, 2023 -
Audi Marin responded
It's great to know that your interactions with our team, especially with Nathan, were positive. We aim to create a pleasant and efficient experience for our customers, and we're glad to have met your expectations.
This was my first time working with Audi Marin and it was
great:
I emailed them after 10 p.m. asking for a quote, and they sent it to me around 10 a.m., one of the first.
Nathan Proctor sent me a detail
great:
I emailed them after 10 p.m. asking for a quote, and they sent it to me around 10 a.m., one of the first.
Nathan Proctor sent me a detailed quote with most of the numbers you'd see on a lease contract, which I appreciated.
My conversation continued with Shahin Kangarani, who responded quickly and was able to beat other dealers' quotes.
When I decided to go and pick up my car, Robert Langlois offered to pick me up at the airport.
When Robert picked me up, he also showed me nice tourist spots and more - it was really great!
Robert also helped me set up my Audi connect account and showed me some of the features of the car.
He also made sure to charge the car overnight so it was ready for my return trip.
He also let me test drive the car before signing the papers.
Joshua Feinberg explained all the papers I needed to sign and made the process easy without upselling me on unnecessary items.
Robert followed up with me and helped answer some new questions I had.
I'll recommend Audi Marin to my friends.
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by Igor S.
Verified Customer
Verified Customer
Aug 31, 2023 -
Audi Marin responded
Thank you for your kind words, and we're so pleased to hear that your experience working with Audi Marin was a positive one! We appreciate the time you took to review us, and are truly grateful.
We'd especially like to thank Nathan Proctor, Shahin Kangarani, Robert Langlois, and Joshua Feinberg for going above and beyond in helping to make your car-buying journey a great one. From offering helpful advice to arranging airport pickups and showing off all of the features of the car, it sounds like these gentlemen gave you top-notch service - they will certainly be delighted to read your feedback.
Wishing you many miles of happy driving from Audi Marin!
Paul and Nathan found the exact car that we were looking
for and were a pleasure to deal with.
for and were a pleasure to deal with.
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by MG
Verified Customer
Verified Customer
Oct 17, 2023 -
Audi Marin responded
Thank you for your generous review! We're delighted to hear that Paul and Nathan were able to locate the exact car you were looking for and that your experience dealing with them was a pleasure. Their dedication to meeting your needs is much appreciated.
Nathan was amazing to work with.
He took care of the special order from start to finish.
He took care of the special order from start to finish.
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by JOHNLAGATTA2
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Arnold
Oct 17, 2023 -
Audi Marin responded
Thank you for your kind review! Nathan's dedication to managing your special order from start to finish is commendable. We understand the importance of personalized service, and it's fantastic to know that your experience was seamless and efficient.