This is our 4th Audi purchase at Audi Marin.
Nathan is a rock star salesman. Not your typical blue suede shoe salesman. He is a true professional and a good listener and his attention to detail
Nathan is a rock star salesman. Not your typical blue suede shoe salesman. He is a true professional and a good listener and his attention to detail is superb.
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by marcuserobinson
Verified Customer
Verified Customer
Sep 15, 2023 -
Audi Marin responded
Thank you for being such a loyal client of Audi Marin. We are pleased to hear our Sales Manager, Nathan Proctor is a rock star and gave you the 5 star experience our clients deserve! Thank you so much for sharing.
Probably the best car buying experience ever.
Low key, no pressure, no surprises. Being in Marin County and being an Audi dealership I was expecting a completely different experience. Everyone wa
Low key, no pressure, no surprises. Being in Marin County and being an Audi dealership I was expecting a completely different experience. Everyone was low key, professional, and extremely easy to work with. As a business owner I can really tell you that the culture at this dealership was on point and I wouldn't change anything. Obviously the result of good leaders, training, and employees who care about what they do. I was refereed to this dealership by a friend who's purchased 2 Audi's from you and I'll be telling my friends and definitely coming back to buy another Audi. Thanks.
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by jdservice
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Hannah
, Robert Langlois
Nov 28, 2023 -
Audi Marin responded
Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. We're thrilled to learn that your car buying experience with us was probably the best ever. Creating a low-key, pressure-free environment is a priority for us, and we're glad to know it resonated with you. Your acknowledgment of our culture, professionalism, and ease of working together means a lot. We appreciate your business and the referral from your friend. We look forward to assisting you with any future Audi purchases.
always friendly and informative!
been going for there for 12 years. love my audis and working with them
been going for there for 12 years. love my audis and working with them
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by koramakena15
Verified Customer
Verified Customer
Other Employees Tagged:
Gary Poarch
, Gene Frank, tyler!
Nov 28, 2023 -
Audi Marin responded
Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Thank you for your loyalty over the past 12 years. We're pleased to have been a part of your Audi ownership journey. We look forward to continuing to provide you with friendly and informative service for many more years to come.
Great and accommodating team that worked with our needs.
Cary buying is not the quickest process, but they did their best to speed things along.
Cary buying is not the quickest process, but they did their best to speed things along.
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by nitalandjohn
Verified Customer
Verified Customer
Nov 28, 2023 -
Audi Marin responded
Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. We're delighted to hear that our team accommodated your needs during the car-buying process. We understand the challenges of car buying, and we appreciate your patience. Your feedback encourages us to continually improve our processes.
I had a great experience!
Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal
Felt very comfortable in the process and was treated fairly. It was seamless with multiple employees all working behind the scenes to get this deal done. I feel like there was transparency in what I was getting and paying for. I was also impressed with how Jason sat with me in the car and showed me every single button and knob and how it all worked. I would recommend this dealership to friends and family.
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by Megan.bowman
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Hannah
, Lori Bye, Shah Kangarani, Leo Silva, Josh Feinberg, Jason Arnold
Nov 28, 2023 -
Audi Marin responded
We're thrilled to hear about your great experience and the transparency you felt throughout the process. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future.
At Audi Marin, we value your trust, and we are committed to continuous improvement. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back for any future automotive needs.
Everyone was
Polite.
And prompt on our meetings. Nathan reached out to close the deal.
And prompt on our meetings. Nathan reached out to close the deal.
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by klaustermeier
Verified Customer
Verified Customer
Nov 28, 2023 -
Audi Marin responded
It's great to know that your interactions with our team, especially with Nathan, were positive. We aim to create a pleasant and efficient experience for our customers, and we're glad to have met your expectations.
This was my first time working with Audi Marin and it was
great:
I emailed them after 10 p.m. asking for a quote, and they sent it to me around 10 a.m., one of the first.
Nathan Proctor sent me a detail
great:
I emailed them after 10 p.m. asking for a quote, and they sent it to me around 10 a.m., one of the first.
Nathan Proctor sent me a detailed quote with most of the numbers you'd see on a lease contract, which I appreciated.
My conversation continued with Shahin Kangarani, who responded quickly and was able to beat other dealers' quotes.
When I decided to go and pick up my car, Robert Langlois offered to pick me up at the airport.
When Robert picked me up, he also showed me nice tourist spots and more - it was really great!
Robert also helped me set up my Audi connect account and showed me some of the features of the car.
He also made sure to charge the car overnight so it was ready for my return trip.
He also let me test drive the car before signing the papers.
Joshua Feinberg explained all the papers I needed to sign and made the process easy without upselling me on unnecessary items.
Robert followed up with me and helped answer some new questions I had.
I'll recommend Audi Marin to my friends.
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by Igor S.
Verified Customer
Verified Customer
Other Employees Tagged:
Shah Kangarani, Robert Langlois, Joshua Feinberg
Aug 31, 2023 -
Audi Marin responded
Thank you for your kind words, and we're so pleased to hear that your experience working with Audi Marin was a positive one! We appreciate the time you took to review us, and are truly grateful.
We'd especially like to thank Nathan Proctor, Shahin Kangarani, Robert Langlois, and Joshua Feinberg for going above and beyond in helping to make your car-buying journey a great one. From offering helpful advice to arranging airport pickups and showing off all of the features of the car, it sounds like these gentlemen gave you top-notch service - they will certainly be delighted to read your feedback.
Wishing you many miles of happy driving from Audi Marin!
Paul and Nathan found the exact car that we were looking
for and were a pleasure to deal with.
for and were a pleasure to deal with.
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by MG
Verified Customer
Verified Customer
Oct 17, 2023 -
Audi Marin responded
Thank you for your generous review! We're delighted to hear that Paul and Nathan were able to locate the exact car you were looking for and that your experience dealing with them was a pleasure. Their dedication to meeting your needs is much appreciated.
Nathan was amazing to work with.
He took care of the special order from start to finish.
He took care of the special order from start to finish.
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by JOHNLAGATTA2
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Arnold
Oct 17, 2023 -
Audi Marin responded
Thank you for your kind review! Nathan's dedication to managing your special order from start to finish is commendable. We understand the importance of personalized service, and it's fantastic to know that your experience was seamless and efficient.