Naz Razu | Page 4

Great service and knowledgeable staff. Would recommend for your car buying needs. Lots of good inventory to choose from. Would recommend for your car buying needs. Lots of good inventory to choose from. More

Print

I submitted my trade-in vehicle (an old Civic) for trade-in pricing at KBB.com. I answered all of the KBB questions throughly and honestly and KBB came up with a trade-in value. The KBB app then pre trade-in pricing at KBB.com. I answered all of the KBB questions throughly and honestly and KBB came up with a trade-in value. The KBB app then presented an option by which I could authorize KBB to send the trade-in price quote to Honda dealers in my area. I clicked "YES" and I received a call from Paragon Honda shortly after. The person on the phone encouraged me to make an appointment to have them look at the trade-in vehicle. Paragon Honda also had a late-model certified used car offered on Cars.com in which I was interested. So, since they said they were interested in my trade-in and they had a car I was interested in buying, I made an appointment and went to Paragon. I took time off from my own work to go in to Paragon. The quote on my trade-in was not a lot of money, but would have lowered the price of a new car by a few thousand dollars. I was told by the Paragon employee over the phone: "We usually honor the quote that the KBB app gives out." I went to Paragon Honda and, while I test drove the car I was considering buying, Paragon had one of their techs inspect my car. I was then told that they would offer me ZERO on my trade-in vehicle. They presented me with a form on which every defect of the old car (each of which I had disclosed on the KBB app -- scratches, dents, a broken power window) was given A GROSSLY INFLATED REPAIR VALUE. For example, two of the doors have medium depth scratches that will require re-finishing. The clear coat is scratched off and you can see the white undercoat. On Paragon's form, the doors were list as MUST BE REPLACED. The trade-in offer was a BAIT-AND-SWITCH. Paragon Honda's conduct was unethical. They wasted my time. Also, the vehicle I was interested in buying -- which was listed as a "Honda certified" used car, had a defect that was not disclosed when they listed the car on Cars.com. The mud guard that protects the underside of the engine from mud, water and debris was MISSING. If I had wanted to buy that car I would have had to either buy the car without the part or wait for a replacement part, which Paragon did hot have in stock. Overall, a very negative experience. The people involved were dishonest. I will never go back to Paragon Honda. More

Print

I had the best experience with Anwar. Everything was quick and easy. If u want the best deal possible, Anwar and his mangaers team are the ones to go to for sure! quick and easy. If u want the best deal possible, Anwar and his mangaers team are the ones to go to for sure! More

Print

The worst experience I've had so far with 'Naz' as well as with his Manager! I will not be returning to this location again. as with his Manager! I will not be returning to this location again. More

Print

Naz was very very helpful and accommodating and professional. I would definitely recommend to come here to buy your next honda. And ask for Naz professional. I would definitely recommend to come here to buy your next honda. And ask for Naz More

Print

Naz was a great salesman who took the time to answer all my questions and provided a great service. I appreciate the time and effort he put into helping me choose a car and purchase. Very patient, underst my questions and provided a great service. I appreciate the time and effort he put into helping me choose a car and purchase. Very patient, understanding and stayed with me through the entire process and post purchase as well. Highly reccomend. More

Print

I had really good experience with them. They are helpful and kind. Naz Razu help me a lot to find out perfect car for me. and kind. Naz Razu help me a lot to find out perfect car for me. More

Print

He is a very nice man. He speaks very calmly when he talks to people. Because of this there are many benefits to understanding customers. When he talks to the customer he talks like family. So I will te talks to people. Because of this there are many benefits to understanding customers. When he talks to the customer he talks like family. So I will tell all the new customers to go to him when buying a new car. More

Print

It was the smoothest yet the best customer service I ever received from Razu. I have been to many other dealerships before and dealt with a lot of sales person but he is the best I ever met. Great communicat received from Razu. I have been to many other dealerships before and dealt with a lot of sales person but he is the best I ever met. Great communication and excellent inter personal skill. I would recommend anybody to go with Razu if they ever want to buy a car at Paragon Honda. Great job Razu and keep up the good work. More

Print

Best experience I ever got. It was beyond my expectations. I will definitely come back to pqragon and also send my friends and family to Naz. expectations. I will definitely come back to pqragon and also send my friends and family to Naz. More

Print