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Neal Bauer
465 Reviews
Neal Bauer Sales Manager I have been at Pacifico Ford since April 2010. During my tenure here at Pacifico, I have been a Sales Manager besides being a Sales Associate. I LOVE the fact that I can make people happy by getting them the best deal on the best car that fits their individual lifestyle. Before I was in the Car Industry I had a career in the Restaurant Industry with my last assignment being the General Manager of The Spaghetti Warehouse where I worked for 18 years.
Read moreDealership Experience
16 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
Languages Spoken
English
465 Reviews
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465 Reviews of Neal Bauer
November 29, 2022
The sales person I picked from the top of the list here on Cars.com was ok... UNTIL it was time to do the deal. I had to constantly call, I sent a down payment by ACH and I had to fight just to get a doc t on Cars.com was ok... UNTIL it was time to do the deal. I had to constantly call, I sent a down payment by ACH and I had to fight just to get a doc that said I sent the money. After the trouble with that I couldn't get them to tell me how long it takes them to ship it... The just gave me a phone number of the company they will use... Obviously that company won't know anything until they get the manifest. So now I have $9,000 in the hands of a dealership who's sales manager associated me with thieves telling me I could steal their car if they gave me the paperwork. I buy A LOT of cars (41 cars in 32 years of driving) and to find a dealership that respects the customer seems impossible. Sales Managers always have a nonsense story as to why simple requests can't be honored. Ford... Your sales people... Specifically the sales managers need to be trained that customers actually matter, that your business does better when you do better for your customer. They also won't stop running my credit, I've had 7 hits in the last few days even AFTER settling on Ford Credit... The only Financing option I asked to be provided. I have my own credit unions, and banks I can borrow from without having my credit run 7 times. If you find a car listed by Pacifico see if you can find another somewhere else where you will be treated like you matter. I am at well qualified buyer (At least I would want someone like me purchase form me) credit is in the top 4% of the country, income is in the top 5%, I know what I want before I go to the dealerships or make any calls and try not to waste time. So far at the time of this rating it's been close to a week and I can't get the sales department to take my deal seriously. I DO NOT buy anything from F&I it seemed once that was out of the bag the deal stalled on their side for NO CLEAR REASON other then a story about me being like thieves they've apparently dealt with in the past. Clearly my current business does not matter to Pacifico. My future business is definitely not going to be with this dealership. More
by Dru80
Other Employees Tagged: Bernard Jones , Daquan Fudge
November 29, 2022
Excellent service and great obtaining the new year f 150 truck continuous after purchase assistance. I am very pleased Thanks .friendly family environment .at Pacifico ford. Thanks again to Bryc 150 truck continuous after purchase assistance. I am very pleased Thanks .friendly family environment .at Pacifico ford. Thanks again to Bryce Neil and everyone. Involved. More
by jbrickhousejr44
Other Employees Tagged: Gina Puggi-McDevitt, Bryce Walker
September 25, 2022
Very helpful in selecting my new teuck. Upfront pricing. Fast service. Very accommodating. Would recommend to family and friends Upfront pricing. Fast service. Very accommodating. Would recommend to family and friends More
by Bob Dietrich
Other Employees Tagged: Bernard Jones, Mike Delia , Stanley I Otto Jr, Jerry Worley
September 13, 2022
From online help to Bryce at the dealership to the managers everyone was very pleasant managers everyone was very pleasant More
by Darrin
Other Employees Tagged: Bernard Jones , Bryce Walker
September 13, 2022
Daquan was really great and the process was easy! I’d definitely recommend for future buyers! I’d definitely recommend for future buyers! More
by T OLeary
Other Employees Tagged: Sean Mellon , Daquan Fudge
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