Neal Graham | Page 33

Good Experience Ed Martin had enough inventory to giver me a choice and my salesman (Neal Graham) was knowledgeable about the vehicle I was looking at and about the w Ed Martin had enough inventory to giver me a choice and my salesman (Neal Graham) was knowledgeable about the vehicle I was looking at and about the whole car buying experience. More

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Great Purchasing Experience Neal was excellent to work with and was not pushy at all. He let my wife and I take our time to make a good decision for our family. We went to sever Neal was excellent to work with and was not pushy at all. He let my wife and I take our time to make a good decision for our family. We went to several dealerships in town and Neal was by far the best sales person to deal with. He was very knowledgeable and went out of his way to give us a good purchasing experience. Thank you Neal! More

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Awesome salesman Neal is awesome. He knows everything about Toyota vehicles. There is no pressure. I highly recommend Neal Graham and Ed Martin Toyota. The best!Number Neal is awesome. He knows everything about Toyota vehicles. There is no pressure. I highly recommend Neal Graham and Ed Martin Toyota. The best!Number 1 More

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buyer advocacy My sales rep was Michael Garton. He listened intently on what I wanted to accomplish, in my price range, and developed a couple vehicles for me to see My sales rep was Michael Garton. He listened intently on what I wanted to accomplish, in my price range, and developed a couple vehicles for me to see. I rejected the first and accepted the second. He was always forthright in his comments, provided no pressure or hurry to purchase, and welcomed my perspective and preferences. I returned the next day and purchased a different vehicle because the pricing was an improvement over vehicle #2. During the purchase process there was some reluctance on the manager's part to adapt to an already advertised price. Michael walked the paperwork back and forth until I was satisfied with the price. He advocated for my purchase before his boss and properly worked out the deal necessary. I came back to purchase at Ed Martin solely because of Michael's genuine and applied interest in my pricing and standards. He earned my business through honest, effective dialogue, clear explanations, and determined advocacy before his superiors. We all got what we wanted in the end. The actual purchasing process with Finance and Eddy went smoothly, the only down side is we waited 40 minutes to get into final paperwork. Eddy was superb, clear, precise and pleasant. I purchased my last 6 cars from CARMAX to avoid dealership hassles and processes. This process was an experiment and proved satisfying. Michael was the key in the entire process. Well done. More

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Helpful & Welcoming Neal was helpful, informative, honest, and welcoming. I never felt pressured to buy a car. Eddie was likewise helpful and kind. They have both made me Neal was helpful, informative, honest, and welcoming. I never felt pressured to buy a car. Eddie was likewise helpful and kind. They have both made me feel more than comfortable about approaching them in the future with any questions or needs in regards to my car. More

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Easy Peasy Dealing with salesman Neal Graham has always been very easy. The first time I met Neal I was trading in my wife's Sequoia and he ask me "does she knew Dealing with salesman Neal Graham has always been very easy. The first time I met Neal I was trading in my wife's Sequoia and he ask me "does she knew about the trade?" I said yes she does and Neal said "good because I wasn't going to do the deal if she didn't know" right there I knew he was the salesman for me. Several years later and vehicles I just leased another awesome Tundra from him today! What an easy process, go see Neal he won't let you down. More

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Best car buying experience ever Neil made the process of buying a new car quick and painless. He was upfront and honest from the start. Spent nearly half a day with me to ensure that Neil made the process of buying a new car quick and painless. He was upfront and honest from the start. Spent nearly half a day with me to ensure that all of my questions were answered and that I felt comfortable with the process. He thoroughly introduced me to the car and all of its features and offered to provide the same service to me after i’ve owned the car for a bit (as questions will undoubtedly arise). If you’re in the market for a new vehicle, work with Neil, you won’t regret it. More

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Great Experience Neal went above and beyond to help us out in a bad situation. Thanks to him, we came out way ahead. We're confident going back to him in the future. Neal went above and beyond to help us out in a bad situation. Thanks to him, we came out way ahead. We're confident going back to him in the future. More

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Worth the drive from OH My lease was up on my 2016 highlander. I spoke with several dealerships around my area to buy a new highlander but none could compare to the deal I go My lease was up on my 2016 highlander. I spoke with several dealerships around my area to buy a new highlander but none could compare to the deal I got from Neal at Ed Martin. He was willing to answer all of our questions over the phone. He went above and beyond to help me; he even started the paperwork before I arrived. Sam in finance was great as well! If you are in the market for a Toyota, this is the dealership to buy from. More

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The Best Dealership Experience You Could Ask For Where do I start? Nothing but praise for this place. I hate car shopping and all high pressure intensity that goes with it. A typical experience seems Where do I start? Nothing but praise for this place. I hate car shopping and all high pressure intensity that goes with it. A typical experience seems to leave you feeling like a piece of meat rolling through a wolves den. But Ed Martin does it right. Thanks to their laid back feel, and no pressure attitude, we felt like we were really able to make the right choice, rather than be goaded and pressured into a sale. Neal is awesome. The whole process felt more like a casual conversation than a transaction. He was expertly knowledgable and walked us through every step with ease. After finalizing the sale, he even stuck around to help us transfer a rooftop system onto the new vehicle. Signing paperwork is always the worst, but Eddy made it easy. His professional side mixed well with a friendly disposition and made the seemingly endless signatures a breeze. As of today, three different members of my family have purchased vehicles from this dealership. We’ve all dealt with different persons and have nothing but praise to speak of each one. As far as I’m concerned, this will be my go-to destination for any future vehicle needs. Thanks Ed Martin! More

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