Neal Simon | Page 77

Neal Simon is the best! Not to mention Ashley and Zach! I started my search of a CX5-GRT on line with Neal and 3 other dealers. Neal answered all my questions quickly and honestly and provided the best out I started my search of a CX5-GRT on line with Neal and 3 other dealers. Neal answered all my questions quickly and honestly and provided the best out the door price. I basically bought this car from him sight unseen. When the car finally got in from Port, we went to close the deal. It's a magnificent car with a lot of bells and whistles which Neal and Zach graciously showed me how to use and also installed my phone to the car. This is my first Mazda and I would go no where else in the future. Here's to HAMILTON MAZDA for having such a great staff! By the way, the show rooms is not too shabby either (lol) More

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Solid Service Center Staff is courteous and efficient. They perform their service in a timely fashion as well as a fair analysis of general wear & tear after every service Staff is courteous and efficient. They perform their service in a timely fashion as well as a fair analysis of general wear & tear after every service. Best part about it if there is an area of concern (I.e. uneven brakes or tire treads) they do not hassle you to complete service immediately or sell you. They make recommendations and allow you to consider options without the hard sell. New car salesman did the same, stopped by, said hello, asked how things were going and to call him if considering a new car then walked away. More

by sandipace2 Verified Customer Verified Customer

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Buying Used Mazda This dealership made it easy to test all the vehicles I asked for. I was able to find a used Mazda 3 at an afforable price. The service was very frien This dealership made it easy to test all the vehicles I asked for. I was able to find a used Mazda 3 at an afforable price. The service was very friendly and personable. All the paperwork went smoothly. Overall a great experience. More

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Great Experience I purchased a used Toyota Sienna remotely, meaning I had to work with Neal to get the car inspected, get all the paperwork, etc., all over the phone. I purchased a used Toyota Sienna remotely, meaning I had to work with Neal to get the car inspected, get all the paperwork, etc., all over the phone. Neal was easy to work with, friendly, and honest. When I finally did make it in-person to the dealership, Neal had all the paperwork ready and I was in-and-out in 15 minutes. He, as promised, sent me a check in the mail to reimburse me for state inspection costs as well as a tank of gas. A+++ More

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Great experience. Hamilton Mazda is a great dealership. I have now gotten multiple vehicles here. Each experience has been efficient and effortless. Salesman Neal Sim Hamilton Mazda is a great dealership. I have now gotten multiple vehicles here. Each experience has been efficient and effortless. Salesman Neal Simon is great and he goes out his way to work with buyers. Highly recommend this dealership. More

by Jon K Verified Customer Verified Customer

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Neal Simon is outstanding! From the very first time we went to Hamilton Mazda, my family and I were extremely impressed with Neal’s attention to detail, his knowledge of cars,an From the very first time we went to Hamilton Mazda, my family and I were extremely impressed with Neal’s attention to detail, his knowledge of cars,and his flexibility. More importantly, over the course of the week of our family’s deliberations about our purchase, Neal was very helpful with each and every question and full of great advice. We waivered about our selection over days and he was imminently patient, very friendly, helpful and extremely understanding. Neal was always very eager to help us and definitely negotiated a great deal with us on our car! We never felt pressured and were delighted to work with him. We feel Neal is really outstanding and offers truly excellent customer service. We highly recommend him. More

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Neal was a fantastic sales person which is why I returned Neal was very attentive. He walked us through price options and all features of the car. I also had my husband buy a Mazda with me as well. Both are g Neal was very attentive. He walked us through price options and all features of the car. I also had my husband buy a Mazda with me as well. Both are great cars and we love driving everywhere in them. More

by AGIACOLONA Verified Customer Verified Customer

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Great experience Neal was great and very straightforward. Not the typical car salesman that you normally deal with. Even after the sale he helped us straighten out a f Neal was great and very straightforward. Not the typical car salesman that you normally deal with. Even after the sale he helped us straighten out a few things. More

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Special Order from Factory, Great Experience Neal Simon helped me special order my Mazda MX-5 straight from the factory. It was a 3 months process and he was giving me updates constantly. Neal wa Neal Simon helped me special order my Mazda MX-5 straight from the factory. It was a 3 months process and he was giving me updates constantly. Neal was great with answering his phone, responding to text messages in a timely manner. He's straightforward and to the point, not something you see every day with car sales-people. More

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2 new Mazdas in 5 mos ! Have bought 2 new Mazda's at this Dealership in 5mos. Moved to area about 5 years ago. Wife had 2010 Mazda 3 and had a positive service experience wit Have bought 2 new Mazda's at this Dealership in 5mos. Moved to area about 5 years ago. Wife had 2010 Mazda 3 and had a positive service experience with the service department over 5 year. Service rep was Benito Reyes. Took a test drive last year in new Mazda but not ready to buy. Worked with Neal Simon in sales. Actually one year to the day of a test drive, Wife's car burned out transmission at 151,000 miles. AAA towed car to dealer from Turnpike. Never a good way to start the car buying experience! Yet she bought new Mazda 3 that day. Used Costco Buying Service, actually suggested by dealer, where a Costco member gets Authorization # thru Costco and dealer applies discount. No price negotiation. Dealership followed the Costco program with no hassle. Finance Mgr Chris was easy and not high pressure. I later traded my 2011 Hyundai and got Kelly Blue Book Trade price which was fair. I bought 2019 CX5 Grand Reserve 5 months after wife and also used Neal Simon for sales. Again Pricing and Finance clear and no pressure. Also used Costco. Dealership also applies Mazda Corp Promotion Discounts and promotion Financing so no penalty for using Costco. Wife and I both waited almost 10 years to buy new car because generally bad experience with Dealers. I can say this was easy. I have no relationship with Dealer or employees. Just a guy who hates to buy cars who found a great local dealer. Almost forgot, this dealer does not add-on an extra Sticker with extra stuff like etched glass or pin strip. The MSRP is the same you see on Mazda Web-site. I checked and printed Mazda Web-site and MSRP matched for my car and trim level. More

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