I have been a Ford Service Advisor for many years and enjoy helping people with their Ford product. I am here Monday - Friday and lead our Mobile Tech Van for the Service Dept. My goal is to assist with completing as many Ford Recalls as I possibly can and provide customer's the convenience of coming directly to their home or place of work. Feel free to contact me direct if you have a Recall on your Ford or just need basic maintenance, and I will get you scheduled!
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
7 yrs, 3 mos
Specialties & Trainings
Ford Service Advisor
101 Reviews
Write a Review101 Reviews of Neal Watson
January 01, 2021
Lonnie is awesome. Her customer service skills & communication made me feel at ease and plan ahead for the timing of my service work. I will definitely be back. communication made me feel at ease and plan ahead for the timing of my service work. I will definitely be back. More
Other Employees Tagged: Justin Lombard , Lonnie Pope, Larry Sidberry
December 31, 2020
Excellent service department that is why we bought our car at Sunset! Sales department as well as service department are excellent. Courteous and always so helpful! car at Sunset! Sales department as well as service department are excellent. Courteous and always so helpful! More
December 22, 2020
The service department at sunset Ford is by far the best guys to work with! I recommend them to all my friends! Neal helped me after 3 other Ford dealerships cost me over $1000 and had no answers and refuse guys to work with! I recommend them to all my friends! Neal helped me after 3 other Ford dealerships cost me over $1000 and had no answers and refused to help. These guys truly care about their customers! More
Other Employees Tagged: Sean Johns
December 10, 2020
Having a mobile fleet for our vehicles has been a real convenience and working with Neil has been a real pleasure, we will be using you to service our fleet from here on out, thanks again for the prompt a convenience and working with Neil has been a real pleasure, we will be using you to service our fleet from here on out, thanks again for the prompt and courteous service you have provided us. Matt ADT More
November 18, 2020
The people were pleasant and professional but we had a set appointment for what should have been a short service that turned into a two and a half wait. I was told there was communication issues between t set appointment for what should have been a short service that turned into a two and a half wait. I was told there was communication issues between the tech and the front. We were waiting while the vehicle was finished. More
November 11, 2020
I recently had my 2013 Ford Edge serviced by Sunset Ford. They brought their mobile service van to my home and did a full works package to my car. Neal was the lead man and he did an A+ job. It was a fantast They brought their mobile service van to my home and did a full works package to my car. Neal was the lead man and he did an A+ job. It was a fantastic experience and I would recommend anyone for this service. More
November 11, 2020
I'm so greatful for Mark ,Nell, and Mike Sinsmeyers. they were so kind and patient with me they went out there way too get my truck back running were so kind and patient with me they went out there way too get my truck back running More
Other Employees Tagged: Mark Erickson , Michael Sensmeyer
October 17, 2020
This was a first for us with the mobile service vehicle. It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you It was amazing and so simple! What a terrific service to be offering. Loves it and will continue to use this option. Thank you Sunset! And thank you Ford! More
Other Employees Tagged: Justin Heutel, Jenn Hall, Teresa Farris , Angelo Galasso, Ashley Godfrey

