Ned Iwuji | Page 18

Vlad was so polite and professional! Great experience and I will be back for service when it’s time! Great experience and I will be back for service when it’s time! More

by BRADMBA Verified Customer Verified Customer

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What was supposed to be a simple fix, turned into a week long waiting game. I understand it takes time to get specific parts ordered, but there was ZERO communication until I had to call 3 times on the 5th long waiting game. I understand it takes time to get specific parts ordered, but there was ZERO communication until I had to call 3 times on the 5th day to get an answer. My question is, I bought my vehicle 3 weeks prior to the service knowing that the hatch was messed up. So why wasn’t the part ordered in advance??? Very frustrating but that’s expected when dealing with cad dealerships. More

by Bbeckham94 Verified Customer Verified Customer

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Evan Hill helped me test drive a Bolt EUV, after which I placed a factory order through Jim Ellis. I ended up buying a different vehicle with similar specs since it was faster than waiting for the order. Ev placed a factory order through Jim Ellis. I ended up buying a different vehicle with similar specs since it was faster than waiting for the order. Evan was very professional and patient during the ordering and buying process. I recommend having a good idea of what you want in a vehicle before showing up, and be firm about the options you want included. I am very happy with my new car. More

by mitchell.gacuzana Verified Customer Verified Customer

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Very welcoming, very professional and very efficient! Working with Amanda was easy, as she had everything well organized and ready to go for us. We are very happy with our experience. Working with Amanda was easy, as she had everything well organized and ready to go for us. We are very happy with our experience. More

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Jaylan was the salesperson and he was awesome. Great experience with him and the financial department (Ned). Definitely would recommend! Thank you Jaylan and Jim Ellis Chevrolet! Great experience with him and the financial department (Ned). Definitely would recommend! Thank you Jaylan and Jim Ellis Chevrolet! More

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The dealership is one of the best that I have encountered in 65 years. I am not excited by the process of car-buying and only buy out of severe necessity, therefore, I have little patience for the techniqu in 65 years. I am not excited by the process of car-buying and only buy out of severe necessity, therefore, I have little patience for the techniques often employed by the salesmen at car dealerships. Personally, I prefer not to be bothered. I just want to come in and purchase what I need and expect the dealership to deliver. Mr. Jaylan Jackson delivered for Jim Ellis Chevrolet. He was patient. He promptly answered questions I had about my desired vehicle and kept me apprised of the status of said vehicle. He appeared available 24/7. Unfortunately for him, he had to deal with me for approximately three months, which showed his supreme patience and flexibility in dealing with all type of customers. Additionally, he was willing to come into the dealership on his days off to accommodate my need, which I found to be particularly admirable in Mr. Jackson. Jim Ellis Chevrolet is fortunate to have hired Mr. Jackson. If he is currently not a treasured asset to the dealership, he soon will be if he continues to demonstrate the knowledge, professionalism and patience that he showed me during this transaction. I had an opportunity to purchase this vehicle elsewhere, however, Jaylan's honesty, patience and pleasant attitude were refreshing in comparison to his competition at the other dealership. I stuck with Jim Ellis Chevrolet because of Jaylan and his manager, Denise Silva. Great people and even greater salespersons!! More

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Zane was great through the whole process. Very informative and insightful, but never pushy. I really felt like he helped me find the perfect fit. Very informative and insightful, but never pushy. I really felt like he helped me find the perfect fit. More

by TBOLLING5 Verified Customer Verified Customer

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Dealership was extremely helpful with my process and made it smooth. My experience with Amanda was phenomenal as well, she took care of all my needs and wants. it smooth. My experience with Amanda was phenomenal as well, she took care of all my needs and wants. More

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Awesome team. I am completely satisfied . I will definitely return to Jim Ellis to do business here again. I am completely satisfied . I will definitely return to Jim Ellis to do business here again. More

by CHUKOPARA Verified Customer Verified Customer

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Very satisfied with their service and Samuel the top number one sales guy, he is very polite , nice and professional. number one sales guy, he is very polite , nice and professional. More

by Sara Aguilar Verified Customer Verified Customer

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