Ned Iwuji | Page 5

Amanda is pro at her job. Smooth and quick process. I would recommend everyone I know her. Dealership was nice and clean as well. Staff are welcoming! Smooth and quick process. I would recommend everyone I know her. Dealership was nice and clean as well. Staff are welcoming! More

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Found the vehicle online on a Sunday and made contact thru the dealership online service and was called first thing Monday morning. I had a couple of question to get answered. A couple of hours later Jay thru the dealership online service and was called first thing Monday morning. I had a couple of question to get answered. A couple of hours later Jaylan called while at the vehicle to answer any and all question that I might have. All were answer then with what I needed to know. As I was 4.5hrs away in TN, I ask for an Out The Door CASH Price as I would have to take care of all other items once back in state. He ask to call me back and would get the numbers, About 10min and he call with the dealerships price, we haggled a brief moment of which had to get confirmation from manager, about 2min in time. The dealership accepted the offer. So next was a bit of quirk, as we had to figure out a way to get a deposit to hold while I had to get the Bank Check for verification and insurance. By the end of the day it was a done deal with deposit to hold. I made arrangement and got the Bank Check and Insurance Binder, send Jaylan the copies they needed and setup a time on Saturday to get. Jaylan sent me all the documents for recent certified work in their Service Center and what was done, TPMS sensors, charger cord etc. This is where Jaylan went above and beyond to me, The car was already nice, but he had the car detailed out, fully charged on battery ( EV / Hybrid ) and a full tank of gas. Now when I got there, I typically do testing of my own to see what is what, I am not sure about what there service dept did, but I found a lot DTC Faults, these were all from the things like the TPMS Sensor replacement, so forth. I should these to him and he immediate got there manager to show so that it could be brought up to the Service Dept on things. The car had no issue, I preformed a series of test in the battery and other function and reset the system and then test drove. All was good. The deal was completed total time in about an hour, Jaylan got with the finance and Mr. Ned was outstanding chatting about things we had in common. All in All, this was one of the best experience have had with a dealership any where. If I was in the market would give this young man a call to see what he could do. I have no regret and glad made the trip of 10+ hours there and back to get this vehicle. They are that outstanding More

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Great service and friendly staff. Got the vehicle I wanted for a good deal which is the only way we purchase a new vehicle. Got the vehicle I wanted for a good deal which is the only way we purchase a new vehicle. More

by cindybankhead Verified Customer Verified Customer

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Reggie Stegmaier and David Theriault are the best people ever great experience! Wouldn’t buy from anywhere else!!! ever great experience! Wouldn’t buy from anywhere else!!! More

by Sean Baker Verified Customer Verified Customer

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Purchased a new car from Jim Ellis and we are extremely happy with how smooth the whole process was. Reggie Stagmaier was our salesman and when we purchase another vehicle we plan to return to Jim Ellis to happy with how smooth the whole process was. Reggie Stagmaier was our salesman and when we purchase another vehicle we plan to return to Jim Ellis to use Reggie again. He was amazing! Reggie was so nice and very knowledgeable. He took the time to explain everything for us in great detail as we were placing our order for our new car. He made placing an order and purchasing a breeze for us. Would highly recommend him and Jim Ellis dealership! More

by ZLAW80 Verified Customer Verified Customer

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Great customer service and care. All around team that work good together. The Corvette team with Reggie are very knowledgeable. All around team that work good together. The Corvette team with Reggie are very knowledgeable. More

by THOMAS_SR Verified Customer Verified Customer

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Competent and courteous. Very knowledgeable about the vehicle. Also, very professional in handling the transaction. Very knowledgeable about the vehicle. Also, very professional in handling the transaction. More

by hueston919 Verified Customer Verified Customer

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Good Stuff: The dealership is nice enough. Parking is tough since it's such a small lot. The place is clean and presentable. Evan is a good kid. Very polite and helpful. Bad Stuff: It seems Parking is tough since it's such a small lot. The place is clean and presentable. Evan is a good kid. Very polite and helpful. Bad Stuff: It seems the manager (whoever it is, I never got to meet him/her) is pretty good at hiding and saying no. Evan was able to get the bad TPM sensor on the "we owe you" list. But, I have yet to receive it or get a call to schedule the replacement. I couldn't get them to include the charger with the car (seems kind of pointless to have a PHEV without a charger...) but I was able to buy one on Amazon for $120. All-in-all, not a stellar experience. I didn't haggle on the price at all, so not sure why the lack of post sale communication. I'd figure a customer who just comes in, pays your asking price and leaves would be your ideal used car customer??? But, it is what I have come to expect from dealerships lately. More

by rjo Verified Customer Verified Customer

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Was a great experience I will recommend friends and family to Jim Ellis Chevrolet thanks family to Jim Ellis Chevrolet thanks More

by CHEIF404 Verified Customer Verified Customer

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Amanda Burby is the best salesperson I've dealt with in decades of buying cars -- knowledgeable, personable, forthright, a good listener, committed to fairness and transparency. We purchased a 2025 Equin decades of buying cars -- knowledgeable, personable, forthright, a good listener, committed to fairness and transparency. We purchased a 2025 Equinox LT and she clearly spelled out our options, took us for a test drive in which she showed us how to use the latest technology in this vehicle. She did not pressure us the way most sales staff do, and she listened carefully as we explained what we were looking for and what we did not need or want in our vehicle. No upselling -- what a refreshing surprise! She streamlined our visit to the Finance officer, and made it clear that she is available via text or email if we have any after purchase questions or concerns (she already proved to be super-responsive to my text messages before our visit to the dealership). 10 out of 10! More

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