Neil Kelly | Page 4

Excellent service Terrence is knowledgeable, kind, and optimistic. Strongly recommend his expertise. He told us what was happening every step of the way and truly did e Terrence is knowledgeable, kind, and optimistic. Strongly recommend his expertise. He told us what was happening every step of the way and truly did everything in his power to get us the best deal. I love my new car! More

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Latosha is great to work with! Working with Latosha made trading cars a smooth process. I would highly recommend her to help you find your next new Toyota. She works hard to make su Working with Latosha made trading cars a smooth process. I would highly recommend her to help you find your next new Toyota. She works hard to make sure the process transpires smoothly. More

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New car Good service but was hoping for a better new car detail. I have bought many cars from Rice but this detail was not at my satisfaction. Good service but was hoping for a better new car detail. I have bought many cars from Rice but this detail was not at my satisfaction. More

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Fantastic Neil Kelly and Ian Gray are the best!!! Both work very hard for me. Don't know what else to say I was taken very good care of by both of these gentle Neil Kelly and Ian Gray are the best!!! Both work very hard for me. Don't know what else to say I was taken very good care of by both of these gentlemen give them a raise More

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Awesome experience Upon meeting Ian he provided me with all the information I needed on the 4runner. He was patient and very helpful. Thanks to Ian I am not riding in st Upon meeting Ian he provided me with all the information I needed on the 4runner. He was patient and very helpful. Thanks to Ian I am not riding in style. Rice Toyota has a great staff, everyone was so friendly and kind. More

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High price yet xxxxty alttitude I ordered a Toyota RAV4 with this dealer called Mom, after paying my deposit she told me my car will arrive in 6-8 weeks. After 7 weeks of waiting, ri I ordered a Toyota RAV4 with this dealer called Mom, after paying my deposit she told me my car will arrive in 6-8 weeks. After 7 weeks of waiting, rice Toyota contacted me saying mom no longer works for them and my car will not be here until another 7 weeks later. After spoke with the general sales manager of rice Toyota, I had my worse shopping experience ever. After confirming with the general sales manager I realize that one of the package appeared on my consumer sheet will not be on the new car and if I want that package I will have to pay another $1075 for it. So I asked for my deposit back and proof of refund to be sent to me, but the general sales manager was like “To be honest, I don’t care whether you get your money back or no. I don’t know how a man with this kind attitude became a general sales manager in a service industry, please enlighten me. More

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Purchase of 2018 Toyota Rav 4 A very professional experience. Our Salesman, Jordan Atkinson was very knowledgeable and helpful in our decision. Sales Manager, Neil Kelly and Fi A very professional experience. Our Salesman, Jordan Atkinson was very knowledgeable and helpful in our decision. Sales Manager, Neil Kelly and Finance Officer, Charles Foster are professionals. They spent plenty of time with us in helping us make our decision in purchasing the car. More

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Very easy buying experience. Definitely a very easy buying experience. Everyone was very helpful and cordial and never pushy or overbearing as I have experienced at other dealers Definitely a very easy buying experience. Everyone was very helpful and cordial and never pushy or overbearing as I have experienced at other dealerships in the past. I was able to do a lot of negotiating and got answers to my questions via text messaging which helped to speed things along. I will recommend Rice Toyota to anyone that asks me where they should buy their next vehicle. More

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A pleasant experience I have bought 4 vehicles frorm Rice, this is my second Tundra and I have bought two Camry's and their sales staff and Neil Kelly have always treated I have bought 4 vehicles frorm Rice, this is my second Tundra and I have bought two Camry's and their sales staff and Neil Kelly have always treated me fairly. More

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Very pleasant experience Rice Toyota & employees always bend over backwards to be helpful & friendly. Haven't bought a car anywhere else in over 15 years. Always recommend t Rice Toyota & employees always bend over backwards to be helpful & friendly. Haven't bought a car anywhere else in over 15 years. Always recommend them to others looking for a vehicle. More

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