Neil Miller | Page 2

I was able to make a same day appointment, the intake rep was helpful and work was accomplished within expected time limits. was helpful and work was accomplished within expected time limits. More

by akjmaurer Verified Customer Verified Customer

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Best place to buy or lease a car. The staff here is amazing and super knowledgeable. The staff here is amazing and super knowledgeable. More

by emilyasparkia Verified Customer Verified Customer

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Kia of Lansing is clean, friendly, responsive, flexible, & accommodating. Great service! Shoutout & thanks to Neil, Greg, & Staci! & accommodating. Great service! Shoutout & thanks to Neil, Greg, & Staci! More

by Leah Arendt Verified Customer Verified Customer

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I came in for an alignment on my vehicle and was told by the technician Robert that I needed new struts and he quoted me for $450. I told him that I will schedule a date to get that done and I did so about the technician Robert that I needed new struts and he quoted me for $450. I told him that I will schedule a date to get that done and I did so about two weeks later, when I came in to get my struts, I was then told that they do not know if the struts are the issue and that they will have to fix my control arms that will run me $1300 they then said they will see if they need to fix the struts when I asked how much the struts would be they said the struts alone would be $900 and some change. I told him that two weeks prior I was quoted for $450. $300 of that being the labor and the 150 being struts, the technician told me that it is $450 for the service and 300 and some change for the struts when I told him I called the day prior to double check on the prices of the struts and service which was still $450. He did not have an answered to why the price changed… So I came for some $450 struts that was recommended and, quoted by a technician but I ended up getting a $3000 bill. I told the technician there is no way I have money to pay that today so I will have to reschedule in the future. He proceeded to tell me that they ran a diagnostic on my vehicle which I nor requested or agreed too and said that I will have to pay for the diagnostic because his technician’s don’t work for free. He also said that his technicians get commission off of each job they do on my vehicle! So now I beg the question, did my vehicle really need all of those repairs done for $3000 or are Kia Of Lansing technicians trying to pursue as many things wrong with my vehicle as possible so that they could get commission from it?!???!?!!! More

by nicholaswesley521 Verified Customer Verified Customer

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I always receive the best service. Everyone is very friendly and professional. I highly recommend Kia of Lansing. Everyone is very friendly and professional. I highly recommend Kia of Lansing. More

by mrsboegner Verified Customer Verified Customer

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Had a good experience. I love my new car it drives great. I would recommend this place. I love my new car it drives great. I would recommend this place. More

by lydiasueyoung Verified Customer Verified Customer

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Very professional and very helpful. They showed knowledge and answered my question well. I’ll recommend They showed knowledge and answered my question well. I’ll recommend More

by Mh Verified Customer Verified Customer

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All around great service every time I need something done. I will take my Kia nowhere else. done. I will take my Kia nowhere else. More

by robin45115 Verified Customer Verified Customer

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I've had great luck with this dealership and their service department. My wife and I have purchased 3 vehicles from them now and wouldn't be up to 3 vehicles if there were problems. service department. My wife and I have purchased 3 vehicles from them now and wouldn't be up to 3 vehicles if there were problems. More

by sheldonstahl Verified Customer Verified Customer

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Neil was very helpful he explained everything for us and was very patient with us. He did a wonderful job helping us. I would definitely recommend him to my friends. was very patient with us. He did a wonderful job helping us. I would definitely recommend him to my friends. More

by ladanzarrin2 Verified Customer Verified Customer

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