Nelli Voronin
Nelli Voronin at Mercedes-Benz of Laguna Niguel

Nelli Voronin | Page 4

Finance Department

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

5.0
44 Reviews
5.0

44 Reviews

Write a Review

Dealership Experience

14 yrs, 9 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

Russian Russian

44 Reviews of Nelli Voronin

February 26, 2023

Dealership Rating
Employee Rating

Glen Davis and the finance lady provided excellent service/advice throughout my purchase. I recommend both individuals highly. More

by ronaldwdavies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glen Davis

Mar 01, 2023

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the glowing review! We’ll let Glen and team know about your review!

February 20, 2023

Dealership Rating
Employee Rating

I recently bought a C63 AMG from this dealership and I love it. Gerhard and David were salesmen and they were very helpful! I strongly recommend this place for buying a good car with a good deal. More

by NadiaF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerhard Jurinek, David Abrams

Mar 01, 2023

Mercedes-Benz of Laguna Niguel responded

This is great to hear! We’ll let Gerhard and David know about your 5-star review!

February 14, 2023

Dealership Rating
Employee Rating

Assitant Service Manager Cesar was very professional, friendly, and communicative. A great asset to the MBLG Team. More

by 24klambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MBLN CustomerService, Mike Ball , Cory McCombs

Feb 22, 2023

Mercedes-Benz of Laguna Niguel responded

Wow! We’ll let Cesar know about your glowing review. Thanks for taking the time to leave us 5-stars!

January 16, 2023

Dealership Rating
Employee Rating

Patrick Healey, the sales person, and John, the sales manager are exceptionally professionals. They are very friendly and understand your situations. They are absolutely the best in the sales department. More

by Jvarzand
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Patrick Healey

Jan 20, 2023

Mercedes-Benz of Laguna Niguel responded

We are very proud of our sales department, so we’re glad you noticed too! Thanks for the review.

April 13, 2022

Dealership Rating
Employee Rating

Wish they would treat their Sprinter customers like regular customers and not commercial vehicle owners More

by Ciaosunseri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Mercedes-Benz of Laguna Niguel responded

We apologize for any poor service you received during your visit. Please reach out to Matt at m.moskal@mblaguna.com with more information about your service experience.

January 20, 2022

Dealership Rating
Employee Rating

They were very helpful and listened to my issues with my Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the servic More

by Sunset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Mercedes-Benz of Laguna Niguel responded

We know that Sprinter service can be stressful. Glad we got everything worked out, Sunset! Drive safe!

November 15, 2021

Dealership Rating
Employee Rating

Nelly, the sales rep who sold us a brand new Metris was very honest and polite and had answers to all our questions and concerns and made sure this buying experience was completely stress free and pleasan More

by dimouss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Mercedes-Benz of Laguna Niguel responded

Nelly always does great work! We are glad to get you your new Metris with stressless buying process! Let us know if you need any service down the road!

October 26, 2021

Dealership Rating
Employee Rating

The minute I walked into the dealership I was greeted by a smiling salesperson. She asked the right questions and went out of her way to try to find me what I was looking for. When she found that it was out More

by Sunset Stage Co.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Sunset Stage Co. responded

Great

August 18, 2021

Dealership Rating
Employee Rating

Great service great employees very kind. Always on Time. I would recommend Laguna Niguel Mercedes More

by Jamieborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Garcia

Aug 30, 2021

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the kind words, Jamie! Swing by whenever you need service or want to look at a brand new car!

June 08, 2016

Dealership Rating
Employee Rating

Great experience They had what I wanted and made the experience enjoyable. I would highly recommend to anyone looking for a Sprinter or Metris to come visit this crew. More

by Georich2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hauser

Jun 09, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you very much for your kind words! Your support is greatly appreciated. We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We hope you're enjoying your new vans so far and please feel free to ask, should you ever have any questions! Regards, John Herrera General Sales Manager

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