Nelson Arnez

My wife and I just recently purchased a 2022 Toyota Camry Hybrid from Jim Coleman.. Nelson Arnez was very helpful and patient with us in helping us get our new car. He took us both on a test drive and explai Hybrid from Jim Coleman.. Nelson Arnez was very helpful and patient with us in helping us get our new car. He took us both on a test drive and explained a lot of the bells and whistles on our new car. He made buying a new car very easy. He was a pleasure to do business with and guided us through every step of the way. As they say in the Army: a Big HOOAH to Nelson Arnez. Thanks, Ron & Rose Marie Winiewicz .. More

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This dealership went above and beyond to meet our needs. We had a great experience. Jose was amazing and he did everything to give us the best deal. We had a great experience. Jose was amazing and he did everything to give us the best deal. More

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Destinee Montague was truly EXCEPTIONAL ‼️ She Destinee Montague was truly EXCEPTIONAL ‼️ She listen,she is friendly,patient, very very professional ,you have a great asset in your company. Sh Destinee Montague was truly EXCEPTIONAL ‼️ She listen,she is friendly,patient, very very professional ,you have a great asset in your company. She deserves more than 10 points. Jorge More

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Exceeded my expectations except after sale communication. If there is a 4.5 rating that's what I'd honestly rate Jim Coleman but since there isn't one 5 is what is fair. I purchased a off brand pre-owned If there is a 4.5 rating that's what I'd honestly rate Jim Coleman but since there isn't one 5 is what is fair. I purchased a off brand pre-owned vehicle long distance from Jim Coleman. From making an offer to the car to driving off the lot everything is what I expect from a A+ rated dealer. I never purchased a car out of state, so to be honest, I was a bit nervous since if I encountered any issues pre or after sale, I'd have to rely on email, telephone or drive 4.5 hrs to resolve them. Thankfully, almost(see below) everything went smoothly and better than I expected. I'd give my sales Vince and Nelson top marks, and here is my nitpicking: they still haven't gotten back to me on a small tow eye cap and tow hook I asked that suppose to came with the car. Trivial things I know, and I should've check those things out before driving off, but still, I think I deserve an email saying "sorry, we don't have them." Anyhow, overall experience is still highly satisfying. If I want a Toyota in the future, Jim Coleman is on my short list even if it means driving 4+ hrs. More

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Friendly, professional, informative. Mr. Nelson Arnez, who replaced Luis Romero at the last minute, proved, friendly, efficient, informative. Things could have been a bit faster, but that Mr. Nelson Arnez, who replaced Luis Romero at the last minute, proved, friendly, efficient, informative. Things could have been a bit faster, but that is a minor flaw given the excellent overall experience. More

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Great experience--Nelson Arnez was terrific My wife and I were looking to purchase a new car. We had visited numerous dealerships and looked at many different models but finally decided to purch My wife and I were looking to purchase a new car. We had visited numerous dealerships and looked at many different models but finally decided to purchase a Toyota Avalon Limited from your dealership at what we thought was a fair price. We were extremely happy with the way way Nelson and his manager Vincent Falcone treated us and we will recommend your dealership to our friends. More

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Amazing as always My family and I have been buying vehicles from Jim Coleman Toyota for years. We've had the pleasure of working with William Hoyos for quite some time My family and I have been buying vehicles from Jim Coleman Toyota for years. We've had the pleasure of working with William Hoyos for quite some time and I must say he is someone that goes above and beyond for your best interest. I had wanted to get a Camry SE for quite some time and he made it happen for a great price, I didn't even need to think twice about it! The best part is that there was no pressure, no manipulation or any sale gimmicks. The dealership and their staff are very accommodating and it is a great environment. I always recommend anyone looking into buying a new car to go visit William at Jim Coleman. I also had the pleasure of working with a Nelson, and he is very knowledgeable and took his time to explain to me the nice new features my new car comes with! This dealership never disappoints! More

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