10 Reviews of Nelson Campos
April 25, 2024
Nelson was very professional for the entire experience. He is very knowledgeable on the vehicles and easy to work with. I will definitely use him again for my next car He is very knowledgeable on the vehicles and easy to work with. I will definitely use him again for my next car More
March 13, 2024
Great dealership and very prompt for service and helping you out also. Nice attitude also. you out also. Nice attitude also. More
Other Employees Tagged: Brian Crews, John Bradley, Silvester Acosta, Rafael Arvizu, Ediberto "Eddy" Aguallo, Veronica Busby
January 20, 2024
Nelson and dealership started off outstanding. Attitudes were relaxed, professional and seemed like a great place to work almost family type atmosphere. Best people and experience I have had whe Attitudes were relaxed, professional and seemed like a great place to work almost family type atmosphere. Best people and experience I have had when buying a vehicle. They all at the time went above and beyond my expectations. I was planning on taking an Uber but they offered to pick me up at the airport. I already told them that within a year my wife was wanting a Yukon Denali and planned on buying it there. I still have many friends stationed there in Texas and already recommended this dealership based on my experience at the time. Problem is that when I noticed the PUK covers for bed were missing and was assured they would be sent to me. Spoke with Nelson and he stated they have been sent and he was going to send them again. Didn’t happen. Spoke with Santana three occasions and he was suppose to call me back but didn’t happen. I had to try several times and when I connected he assured me they were sent. Twice! I told him I was not going to call again because obviously they were not going to send them. So you spend 80+k for a pickup and need to buy something that should have been installed. I wanted to give them multiple opportunities to fix this before the review because I really liked the dealership and was planning on going back. I do not like leaving negative feedback More
January 18, 2024
They're great, I wasn't in the best of spirit when I visited but rest assure I was in great spirit when I left. Everyone did a great job and very professional... visited but rest assure I was in great spirit when I left. Everyone did a great job and very professional... More
Other Employees Tagged: Oile Caraballo
January 09, 2024
Austin was my sales rep and he was very good. Lanh was the finance mgr and was also good. Nelson found the canyon Denali I was looking for and got me into the store quick so grateful for that. Fr Lanh was the finance mgr and was also good. Nelson found the canyon Denali I was looking for and got me into the store quick so grateful for that. From arrival to departure process took 5+ hours... too long. Filled out same form multiple times. I was lowballed on the trade-in and then the pro-package was factored in at a ridiculous price. I still think the pro pack was shady business and it is the reason for the 7. All the finance mgr offerings were way overpriced but Lanh worked with me. I know that is common practice but no perfect scores for taking advantage of folks that don't know any better. Again, Austin knew his business, was pleasant and the main reason I didn't leave during the trade in and pro pack negotiation. More
Other Employees Tagged: Lanh and Austin
August 08, 2023
Transparent upfront pricing, good customer service. Carlos was knowledgeable and helpful throughout the transaction. Chris from finance was great to the point not pushing any unnecessary packages to th Carlos was knowledgeable and helpful throughout the transaction. Chris from finance was great to the point not pushing any unnecessary packages to the customer. I still purchased one just because of how he approached it. More
Other Employees Tagged: Carlos Rodriguez
July 28, 2023
I came to the right place The best dealership ever Everyone was so nice and helpful and they did their best to help get the car I want and they did professionally Thank you so much Classic Elite Everyone was so nice and helpful and they did their best to help get the car I want and they did professionally Thank you so much Classic Elite More
Other Employees Tagged: Brian Crews, Braeden Holub, Dorian Etter, Tim Cheng, John Bradley, Oile Caraballo, Silvester Acosta, Rafael Arvizu , Marilyn Hernandez, Angel
July 24, 2023
The salesmen were super nice and knowledgeable! The buying process was not too bad. Our buying experience was overall pleasant. The buying process was not too bad. Our buying experience was overall pleasant. More
Other Employees Tagged: Rafael Arvizu