Nelson Cypher
Nelson Cypher at Dick Scott Motor Mall
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Nelson Cypher | Page 3

NelsonCypher@dickscott.com, Sales Representative

Dick Scott Motor Mall

3030 Fowlerville Rd
Fowlerville, MI 48836

Contact Me
4.8
230 Reviews

Serving our customers in my hometown since 1991.

Dealership Experience

33 yrs, 5 mos

Industry Experience

38 yrs, 5 mos

Specialties & Trainings

Chrysler Certified Sales Consultant

4.8

230 Reviews

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230 Reviews of Nelson Cypher

February 15, 2023

Dealership Rating
Employee Rating

Nelson worked with us to make sure the deal was what we wanted.I did not appreciate the pressured sales from the manager for additional warranty for the vehicle that was not necessary. We told him a severa More

by grima1mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Jackson , Ryan Simmons

Feb 16, 2023

Dick Scott Motor Mall responded

Thank you for your feedback, we will be sure to address your concerns. We are so glad Nelson provided you with such a great purchase experience and we look forward to seeing you on your next visit!

February 02, 2023

Dealership Rating
Employee Rating

Great sales experience. Nelson and Ryan were excellent and very informative. Dick Scott was very nice to meet and talk to. More

by jstoklosa57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Simmons

Feb 03, 2023

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Nelson and Ryan could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 11, 2023

Dealership Rating
Employee Rating

Worst Experience in 60 years of customer service I've ever had. .recall appointment confirmed get there and they don't have the part to fix my truck. Salesmen was not helpful what so ever.you would thi More

by Millerbob1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 13, 2023

Millerbob1106 responded

After several attempts to contact my sales rep. He finally decides to call me back weeks later. offered to order me a bed liner for my truck, which i required about while sitting at his desk. The return phone call was only ro find out why he was subject to a poor reveiw. I paid cash for my truck 95,000.00 to be exact Think they would order me and bedliner or heck through it in on the deal I found the truck went there paid them cash. Then i get avoided by my sales rep for weeks I sure bet he enjoyed his commissions for doing absolutely nothing for me in return.

Jan 15, 2023

Dick Scott Motor Mall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Jud Scott

Jan 17, 2023

Millerbob1106 responded

Going on 3 weeks now and not one person has returned any of my calls Except the terrible sales rep i had and he only returned my call to find out why he got one star rating. Absolutely a joke for any kind of service. Stay away from this Dick Scott.

December 07, 2022

Dealership Rating
Employee Rating

Nelson helped me look for a truck for several weeks, and when I shifted gears to a small Jeep for my daughter, he shifted with me and we had the deal done the next day, thank you Nelson! More

by blitz2266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Simmons

Dec 08, 2022

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 28, 2022

Dealership Rating
Employee Rating

Very consistent! Work hard at pleasing the customer! Good people to do business with! Have done business with the Scott family for many years! More

by nkleinjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Simmons

Nov 29, 2022

Dick Scott Motor Mall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Motor Mall are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 23, 2022

Dealership Rating
Employee Rating

Best sales team I have ever used. Not a single complaint. I would give more than 5 starts if possible More

by keith.noble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jud Scott , Ryan Simmons

Nov 25, 2022

Dick Scott Motor Mall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 01, 2022

Dealership Rating
Employee Rating

Found the car I wanted online (2021 Jeep Grand Cherokee Limited with 12k miles). Nelson Cypher did a video walk-around the vehicle, and answered all our many detailed questions. Ryan answered 5 calls with More

by qwerty4444
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Simmons

Sep 02, 2022

Dick Scott Motor Mall responded

Thank you for your business and this review. We're happy to hear Nelson and Ryan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 02, 2022

Dealership Rating
Employee Rating

Great team at Dick Scott and great service from Nelson Cypher the salesman and the team that delivered the truck. More

by Jeff N
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jud Scott , Ryan Simmons

Jul 05, 2022

Dick Scott Motor Mall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 13, 2022

Dealership Rating
Employee Rating

Helpfull and friendly. We have been dealing with Dick Scott Motor Mall for many years. More

by PBPOINTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jud Scott , Ryan Simmons

Jun 13, 2022

Dick Scott Motor Mall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 02, 2022

Dealership Rating

They made sure I was able to buy the car I wanted. When the car was delivered they spent a lot of time helping getting the bluetooth and radio setup. More

by LUCKYJO51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Simmons, Jud Scott

Apr 04, 2022

Dick Scott Motor Mall responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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